Assistant Business Office Manager

Highlands Health and Rehabilitation Center; Memphis (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Early wage access

PTO and holidays

401(k) retirement plan

Health, dental, and vision insurance

Life and disability insurance

Employee referral program

Career growth opportunities

Employee appreciation events

Job summary

Highlands Health and Rehabilitation Center in Memphis, TN is seeking an Assistant Business Office Manager to support the Business Office in delivering accurate billing, resident accounts, and daily operations.

You will work under the Business Office Manager to ensure financial accuracy, compliance, and compassionate customer service for residents and families in a skilled nursing setting. This role offers a stable, team-focused environment with opportunities for growth.

Qualifications

• Experience in healthcare business office, skilled nursing or long-term care preferred.
• Knowledge of Medicaid, Medicare, and private insurance billing processes.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with resident billing, collections, and accounts receivable.
• Process Medicaid, Medicare, and insurance claims accurately and timely.
• Maintain resident trust accounts and ensure proper documentation.
• Provide back up support to the Business Office Manager.
• Assist with financial reporting and month end close procedures.
• Maintain confidentiality of all resident and financial information.

Skills

Healthcare billing

Medicaid/Medicare

Attention to detail

Communication skills

Teamwork / independence

Job description

Assistant Business Office Manager (ABOM)

Highlands Health and Rehabilitation Center — Memphis, TN

Full-Time M-F | Skilled Nursing / Long-Term Care

Highlands Health and Rehabilitation Centeris seeking a dedicated Assistant Business Office Manager to support our Business Office in delivering excellent financial and administrative services for our residents and their families in Memphis, Tennessee. The ABOM will work closely with the Business Office Manager to ensure accurate billing, resident account management, and daily operations within the business office. This role plays an important part in maintaining financial accuracy, compliance, and compassionate customer service in a healthcare environment.

Job Requirements

• Previous experience in healthcare business office, skilled nursing or long term care setting preferred
• Knowledge of Medicaid, Medicare, and private insurance billing processes
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

Job Responsibilities

• Assist with resident billing, collections, and accounts receivable
• Process Medicaid, Medicare, and insurance claims accurately and timely
• Maintain resident trust accounts and ensure proper documentation
• Provide back up support to the Business Office Manager
• Assist with financial reporting and month end close procedures
• Maintain confidentiality of all resident and financial information

Why Join Highlands Health and Rehabilitation Center?

We believe in supporting the people who care for our residents every day. Our team environment is positive, respectful, and focused on quality care.

We offer:

• -Competitive Pay
• -Early wage access through Tapcheck
• -PTO and holiday pay
• -401(k) retirement plan
• -Health, dental, and vision insurance
• -Life and disability insurance
• -Employee referral program
• -Career growth opportunities
• -Employee appreciation events

Our Mission

At Highlands Health and Rehabilitation Center, we are committed to providing care with dignity, kindness, individuality, and excellence.

Dignity — Every resident and employee is treated with respect

Kindness — We care for residents like family

Individuality — Every resident has a unique story

Excellence — We provide the highest level of care every day

Join a team where your work matters and your voice is heard.

Highlands Health and Rehabilitation Center is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or veteran status.