Membership Sales Associate

Massage Envy; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare plans

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training and development

Discounted services

Job summary

Massage Envy Circle C Ranch in Austin is seeking a friendly Sales Associate to welcome guests, explain Total Body Care options, and help grow our client base. You will promote services, assist with scheduling and retail recommendations, and drive a positive guest experience.

Responsibilities include processing payments, guiding clients through the Wellness Program, and supporting daily clinic flow with a professional demeanor.

Qualifications

• Previous retail or sales experience.
• Strong math and computer skills with ability to multitask.
• Excellent people skills to build positive guest relationships.
• Knowledge of massage and skin care services is a plus.

Responsibilities

• Provide outstanding customer service to all guests.
• Educate clients on Total Body Care and promote Wellness Program purchases.
• Schedule services, answer calls/emails, and support clinic flow.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Customer service

Sales experience

Mathematical skills

Computer skills

Interpersonal skills

Job description

9600 Escarpment Blvd. Suite 860, Austin, TX 78749 Massage Envy - Koran Winters

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Circle C Ranch, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $15/hour, plus tips, bonuses, and commissions
• Employer-matched healthcare including medical, dental, and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discounted massage, skincare, or stretch services each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location