Assistant Business Development Manager

Brown & Brown; Town of Pittstown (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Generous compensation

Family-friendly atmosphere

Energetic team

Supportive executive team

Job summary

Brown & Brown, near Hoosick, NY, is hiring an Assistant Business Development Manager for our Service Department. You will head the team handling customer requests for Sales and Service and drive growth in a fast-paced automotive dealership environment.

You will lead a motivated staff, coordinate with technicians and executives, and ensure high-quality communication with customers using the CRM systems. A strong automotive background and professional presentation are required for long-term

Qualifications

• Previous automotive experience required.
• Strong computer, organizational, and time management skills.
• Excellent communication and interpersonal abilities.
• Career-oriented with potential for long-term growth.

Responsibilities

• Manage high volume customer inquiries by phone, email, or text.
• Liaise between customers and Sales/Service departments.
• Answer inbound calls for sales, service, and parts.
• Reschedule no-shows and remind customers of appointments.
• Lead BD Center to nurture internet leads and maximize profit potential.
• Maintain quality customer communications via CRM and related tools.
• Coordinate with dealership leadership and BD Center team.
• Stay updated on product information to assist customers in selecting a vehicle.
• Support Senior Management to set goals and monitor progress.

Skills

Automotive experience

Customer service

Communication skills

Interpersonal skills

Time management

Education

High school diploma or equivalent

Tools

CRM systems

Email/phone/text communication

Job description

Pittstown, United States | Posted on 08/26/2026

Brown & Brown was founded in 1939 as a two-partner firm and has risen to become one of the largest insurance brokerages in the world. With a team that is as connected locally as it is nationally, Brown & Brown provides the personalized, dedicated service you want from a boutique agency while delivering the peace of mind that you expect from a top brokerage.

Job Description

Hiring Immediately, Assistant Business Development Manager for Service Department

We are seeking an Assistant Business Development Manager for our client near the Hoosick, NY area. Will be heading our team fielding customer requests for Sales and Service. Sales are on the rise and our client needs a proven leader to drive growth. You will be joining a dealership with an energetic service advisor team, skilled technicians, a motivated executive team with resources to help you succeed, and a fantastic community reputation.

REQUIREMENTS

Previous automotive experience isREQUIREDfor this position. He or she must conduct themselves professionally, have strong computer, organizational, and time management skills, and excellent communication and interpersonal skills. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.

BENEFITS

• Generous compensation based on experience, estimate $40,000 to $70,000.
• Positive and familyfriendly atmosphere.
• Energetic and experienced Sales and Service team.
• Responsive and motivated executive team.

RESPONSIBILITIES

• Manage a high volume of customer inquiries by phone, email, or text.
• Be a liaison between customers and the sales and service department.
• Answers all inbound profit center calls for sales, service and parts.
• Contacts all no-shows to reschedule missed appointments.
• Advises customers on special-order parts status, appointment reminders, and recall campaigns.
• Lead the Business Development Center team who responds and nurtures internet sales leads that are submitted by customers while ensuring that the dealerships actualize profit potential on internet sales.
• Ensures high quality, consistent, and professional communication with customers and prospects using the CRM, VinSolutions, call, text, and email functions, and leads their team to do the same.
• Effectively lead communication with dealerships, the leadership team at said dealerships, and the Business Development Center team, acting as the bridge between the dealership and the customer.
• Leads the Business Development Center team to direct customers to product information and resources, and stays up to date on new products, features, accessories, etc. and their benefit to customers to effectively assist customers in selecting a vehicle.
• Works with the Senior Management team to establish goals and benchmarks for the Business Development Center team and gives feedback frequently to ensure said goals and benchmarks are being met.

We will contact you for your confidential interview.

Brown and Brown provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.