Assistant Bursar (Full-time/Onsite Position)

UM23 Bowie State University (BSU); Maryland; On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Tuition remission

Employer-funded pension

Job summary

UM23 Bowie State University (BSU) is seeking an Assistant Bursar to manage Student Accounts and enhance financial systems. Responsibilities include overseeing the collections process, resolving inquiries, and maintaining data integrity.

The ideal candidate should have a bachelor's degree in a relevant field, analytical skills, and proficiency in PeopleSoft and MS Office. The position offers a salary range of $75,000 - $80,000.

Benefits include medical coverage, paid leave, and tuition remission.

Qualifications

• At least 1 to 3 years of relevant experience, preferably in Student Finance or Accounts Receivable.
• 5+ years in the higher education industry with PeopleSoft knowledge or applicable systems-driven experience preferred.
• Competency with business systems analysis and ability to follow regulatory guidelines.

Responsibilities

• Assists with maintenance and development of Student Financials' systems.
• Responsible for Student Accounts data processing.
• Oversees collections process with Central Collection Unit.

Skills

Analytical skills

Proficient in MS Word and Excel

Attention to detail

Communication skills

Ability to work under pressure

Education

Bachelor’s degree in Accounting, Business, Computer/Business Systems, or related discipline

Tools

PeopleSoft

Job description

Assistant Bursar (Open) – Department: Bursar, PM. Position Type: Regular. Open Date: 03-04-2026. Salary: $75,000 - $80,000.

The second senior administrative official serving as custodian of institutional funds in the Office of Student Accounts.

Responsibilities

• Assists Bursar with maintenance and development of Student Financials' systems design to enhance business processes and connect with the Department of Institutional Technology partner for systems as needed (i.e. PeopleSoft, TouchNet, Bank Mobile, Workday).
• Responsible for Student Accounts data processing to promote optimal Student Financials' functionality including student invoicing, accounts reconciliation, student account analysis and data integrity.
• Responds to inquiries and complaints from constituents and resolves inconsistencies guided by applicable policy.
• Oversees collections process with Central Collection Unit (CCU) of Maryland and third‑party cohort invoicing with respect to placement, group management, and data integrity.
• Acts with sound judgment based upon thorough understanding of operating policies, regulations, and guidelines; helps office and university administration maintain requirements and procedures set forth by the institution, state, and federal agencies.
• Creates and maintains a customer‑centric environment.
• Leads high‑performing teams located within the Office of Student Accounts.
• Supervises staff and oversees general day‑to‑day office operations.
• Trains staff in the Office of Student Accounts and the University Central Cashiers.
• Supports the University Cashier when necessary and organizes coverage of duties during the Cashier’s absence.
• Develops and implements metrics to improve quality of work and operational efficiency.
• Collaborates with Financial Aid, Registrar, Admissions, Housing, Auxiliary, Wellness Center, and Enrollment Management to ensure timely and accurate application of charges and payments.
• Triage system errors, troubleshoots solutions, and corresponds with the Department of Information Technology when necessary.
• Manages daily integrity of students’ accounts for current and former students.
• Handles Student Account inquiries and complaints, solving problems in a timely manner.
• Applies Student Financials PeopleSoft functionality and knowledge daily.
• Oversees student account refunds, verifies calculations in accordance with TitleIV monies, and processes timely student refunds weekly (batches processed frequently during aid disbursement periods).
• Exercises general knowledge of financial aid, student records, and admissions functionality in relation to student financial practices.
• Uses knowledge of 1098‑T tax forms, manages communication to account holders as necessary, and assists with exporting data files to vendor.
• Reconciles, researches, and resolves cashier’s payment issues.
• Acts as office liaison for responding to legislative, state, and other audit inquiries.
• Monitors the Student Accounts Office email inbox activity for response time.
• Monitors Virtual Appointment schedule and coverage.
• Performs other related duties as assigned.

Qualifications

• Bachelor’s degree in Accounting, Business, Computer/Business Systems, or a related discipline.
• At least 1 to 3 years of relevant experience, preferably in Student Finance or Accounts Receivable.
• At least 2 years of experience using PeopleSoft or similar ERP system.
• 5 years in the higher education industry with PeopleSoft knowledge or applicable systems‑driven technological experience in higher education (preferred).
• Good analytical skills.
• Proficient using MS Word and Excel.
• Knowledge of internal control procedures.
• Ability to apply operating policy and regulatory guidelines.
• Competency with computer skills application and business systems analysis.
• Attention to detail while multitasking.
• Ability to work in a fast‑paced environment and meet deadlines.
• Excellent organizational, time management and communication skills.
• Ability to work effectively with little supervision.
• Demonstrated policy and system‑driven judgment and problem solving in all job tasks.
• Ability and willingness to work in a team setting with a professional demeanor.

Benefits

• Medical, dental, prescription, long‑term disability, accidental death and dismemberment insurance and life insurance.
• Paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year.
• Tuition remission; employer‑funded pension and supplemental retirement accounts.

Equal Employment Opportunity

Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities are in conformity with all pertinent Federal and state laws of nondiscrimination including TitleVII, TitleIX, the Equal Pay Act, the Age Discrimination Act, Sections503 and504 of the Rehabilitation Act, the Americans with Disabilities Act, and other relevant statutes.

Equal opportunity applies in all areas and embraces faculty, staff, and students. The University maintains an affirmative action program and shall provide reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans unless such accommodations would impose an undue hardship on the business.