Assistant Branch Manager - North Austin, TX

Franklin County Chamber; Austin, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Paid volunteer time

Job summary

1 st Franklin Financial Corporation in North Austin, TX seeks a Sr. Loan Sales Representative to support branch goals and deliver customer-centric financial solutions. This role works closely with the Branch Manager to drive product adoption and loan origination from existing and new customers.

The Sr. LSR will interview customers with professionalism and patience, ensuring accurate data and compliance with regulations while pursuing opportunities for growth and enhanced service delivery at the

Qualifications

• High School Diploma or equivalent.
• Minimum 3 years previous Customer Service experience.
• Ability to meet current Licensing requirements of various States and Federal regulators.
• Demonstrate the ability to analyze relevant information and apply individual judgment.
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings.
• Must possess a valid driver's license and the ability to operate an automobile.

Responsibilities

• Recommends product and services to support individual, branch sales goals, and customer expectations.
• Markets branch products and services to customers and potential customers.
• Conducts assigned collection calls of customer accounts to arrange payment.
• Seeks opportunities to originate new loans with new and existing customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensures customer information is correct and documents interactions.
• Consistently meets or exceeds branch and individual goals.
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner.
• Builds internal and external relationships.
• Ensures customer confidentiality and privileged information is maintained.
• Adheres to all 1FFC policies and procedures dialogues.
• Complies with all State and Federal regulations.
• Exhibits knowledge of all 1FFC products.
• Seeks additional opportunities and responsibilities.

Skills

Interpersonal skills

Customer service experience

Microsoft Office

Analytical ability

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Assistant Branch Manager - North Austin, TX

#26-575

Austin, Texas, United States

Job Description

Join the 1 st Franklin team as a Sr.Loan Sales Representative.

Salary: Commensurate with experience

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Minimum 3 years previous Customer Service experience
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• Must possess a valid driver's license and the ability to operate an automobile

About Us

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 370 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees.

• competitive pay
• bonus potential
• medical
• dental
• vision
• 401(k)
• paid time off
• paid holidays
• paid volunteer time

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For more information, please visit our CAA/Transparency Resource Center .

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