Senior Loan Sales Representative - North Austin, TX

Franklin County Chamber; Austin, Northern (TX, KY); On-site; USD 21,000 - 26,000; Full time

Job summary

1st Franklin Financial Corporation seeks a Senior Loan Sales Representative for North Austin, TX. The role emphasizes customer service, sales, and relationship building. You will work with the Branch Manager to grow loan business and deliver exceptional customer experiences.

Requirements include at least 3 years of customer service, on-site availability, and a valid driver’s license. The position offers competitive pay and benefits, with opportunities to advance in a growing regional team.

Qualifications

• High School diploma or equivalent.
• On-site work at branch is essential; no work-from-home.
• Minimum 3 years Customer Service experience.
• Meet licensing requirements of States and Federal regulators.
• Demonstrate ability to analyze information and exercise judgment.
• Strong interpersonal relationship skills across levels.
• Maintain confidentiality of information.
• Proficient with MS Office Suite.
• Must possess a valid driver’s license.

Responsibilities

• Recommend products and services to support branch and customer goals.
• Market branch products to customers and prospects.
• Conduct collection calls to arrange payment.
• Originate new loans with customers.
• Develop knowledge of credit underwriting methods and tools.
• Ensure customer information is correct and document interactions.
• Meet or exceed branch and individual goals.
• Identify customer needs and respond promptly.
• Build internal and external relationships.
• Maintain customer confidentiality and comply with regulations.
• Know all 1FFC products and policies; seek additional opportunities.

Skills

Customer service

Interpersonal skills

MS Office

Driver's license

Education

High School diploma or equivalent

Tools

MS Office

Job description

Senior Loan Sales Representative - North Austin, TX

#26-514

Austin, Texas, United States

Job Description

Join the 1 st Franklin team as a Sr.Loan Sales Representative.

Salary: Starting at $17.25 per hour

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The Sr. LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Minimum 3 years previous Customer Service experience
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• Must possess a valid driver's license and the ability to operate an automobile

About Us:

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 370 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

In compliance with Transparency in Coverage (TIC) regulations, please see the machine-readable files (MRF's) that contain negotiated rates of the providers.

https://www.anthem.com/machine-readable-file/search These files are updated monthly by Anthem.

Anthem is committed to delivering on meaningful transparency efforts that help consumers make informed healthcare decisions and in supporting the Transparency in Coverage regulations, as outlined by the Tri-Agencies.

For more information, please visit ourCAA/Transparency Resource Center .

EEO is the Law

ADP Privacy Statement

Artificial Intelligence

Google Privacy Policy

Google Terms of Service