Assistant Branch Manager — Lead Team, Elevate Service

Trustco Bank; Vero Beach (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Trustco Bank in Vero Beach, FL is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, staff leadership, and delivering outstanding service. You will supervise Head Teller and Teller teams, drive sales initiatives, uphold policies, and ensure accuracy and security in all transactions.

This role provides community impact, professional growth, competitive benefits, and a path to deeper banking expertise.

Qualifications

• High School Diploma or equivalent.
• Proven supervisory and leadership experience.
• Fluent in English; bilingual a plus.
• Access to reliable transportation.
• Well-organized and adept at managing multiple priorities.
• Team-oriented with the ability to thrive in collaborative environments.
• Ability to lift 10–20 lbs., stand for extended periods.

Responsibilities

• Operational leadership: Stepping into the Branch Manager’s shoes during their absence, managing staff, and maintaining smooth day-to-day operations.
• Team Supervision: Overseeing Head Teller and Teller teams, fostering a culture of excellence and accountability.
• Branch Branding & Growth: Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service.
• Customer Engagement: Personally, connecting with clients and prospects, resolving issues efficiently, and ensuring satisfaction aligns with our high standards.
• Compliance & Accuracy: Reviewing and approving transactions such as large check cashing, bank checks, and ledger entries, while maintaining strict adherence to policies.
• Performance & Standards: Striving to meet and exceed branch performance metrics, focusing on operational controls, security, and regulatory compliance.
• Professional Development: Continually enhancing your banking acumen and sales techniques through training, workshops, and ongoing education.

Skills

Supervisory experience

Fluent English

Reliable transportation

Organizational skills

Team oriented

Physical stamina

Education

High School Diploma or equivalent

Job description

Trustco Bank in Vero Beach, FL is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, staff leadership, and delivering outstanding service. You will supervise Head Teller and Teller teams, drive sales initiatives, uphold policies, and ensure accuracy and security in all transactions.

This role provides community impact, professional growth, competitive benefits, and a path to deeper banking expertise.