Assistant Branch Manager: Lead People & Service

Rogue Credit Union; Meridian (ID); On-site; USD 52,000 - 78,000; Full time

Job summary

Rogue Credit Union in Meridian, Idaho, seeks an experienced Branch Support professional to assist the Branch Manager in delivering member services, hiring and supervising staff, and achieving branch goals. You will help maintain service quality, handle member concerns, and ensure regulatory compliance in a busy community-based credit union.

The role requires 3–5 years of related experience, a high school diploma or GED, and strong supervisory and communication skills.

Qualifications

• Three to five years of similar or related experience.
• High school education or GED; knowledge of deposit program regulations (Reg B, D, E, Z, CC, DD).
• Strong supervisory, communication and problem-solving skills.

Responsibilities

• Assist Branch Manager to achieve branch goals and lead staff.
• Hire, train, coach and monitor staff performance.
• Oversee daily branch operations and service quality.
• Ensure compliance with applicable regulations and credit union guidelines.
• Participate in budget planning and sales goal setting.

Skills

Staff supervision

Regulatory knowledge

Customer service

Communication

Team development

Education

High school diploma or GED

Tools

Banking software

Job description

Rogue Credit Union in Meridian, Idaho, seeks an experienced Branch Support professional to assist the Branch Manager in delivering member services, hiring and supervising staff, and achieving branch goals. You will help maintain service quality, handle member concerns, and ensure regulatory compliance in a busy community-based credit union.

The role requires 3–5 years of related experience, a high school diploma or GED, and strong supervisory and communication skills.