Assistant Branch Manager: Lead Member Service & Growth

Altura-Credit-Union; Corona (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Vacation days

Sick days

Holidays off

Birthday off

Volunteer events

Social events

Event discounts

401k match

Tuition reimbursement

Free checking

Discounted loan rates

Wellness incentive

Job summary

Altura Credit Union in Corona, California is seeking an Assistant Branch Manager - Corona Lincoln to support the Branch Manager in day-to-day operations, supervise staff, and ensure outstanding Member service. This role focuses on fostering a high-performing sales-driven service culture while maintaining regulatory compliance.

The Assistant Branch Manager will help manage branch operations, coach team members, and assist in achieving branch sales and service goals, with emphasis on risk

Qualifications

• High school diploma or equivalent; college preferred.
• Minimum of two (2) years’ supervisory experience in a financial institution.
• Minimum of four (4) years’ experience in a financial institution with knowledge of regulations, policies, and procedures governing financial services.

Responsibilities

• Supports the Branch Manager by ensuring the branch delivers excellent Member service as reflected in survey scores.
• Assists with daily operations, internal controls, staffing, compliance, security, and Loss Prevention.
• Drives a sales-driven service culture by training, coaching, and motivating staff to achieve sales/referral goals.
• Maintains knowledge of regulations and Altura Credit Union procedures; ensures staff training and compliance.
• Provides performance feedback and administers staff appraisals and corrective action as needed.

Education

High school diploma or equivalent

College preferred

Job description

Altura Credit Union in Corona, California is seeking an Assistant Branch Manager - Corona Lincoln to support the Branch Manager in day-to-day operations, supervise staff, and ensure outstanding Member service. This role focuses on fostering a high-performing sales-driven service culture while maintaining regulatory compliance.

The Assistant Branch Manager will help manage branch operations, coach team members, and assist in achieving branch sales and service goals, with emphasis on risk