Assistant Branch Manager - Downtown

Freedom First Credit Union; Roanoke (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401K with company match

Paid Time Off & Recognized Holidays

Voluntary Benefit Options (Life, etc.)

Employee Discounts Program

Job summary

Freedom First Credit Union in Roanoke, VA, seeks a Branch Manager to direct and coordinate the activities of personnel in a remote facility, supporting the Vice President Branch Manager to meet financial, operational, and growth plans.

Responsibilities include leading a sales process, opening new accounts and submitting loans, monitoring compliance, training staff, and managing the branch in the VP's absence.

Qualifications

Responsibilities

• Manage and lead an effective sales process while supporting excellent member service.
• Opens new accounts and submits loans for processing and decisioning; communicate disposition to member.
• Monitors all office activity for compliance to applicable regulations and adherence to organizational policy and procedures in regard to branch security, transactions, loans, errors, new accounts, and documents prepared by subordinate personnel.
• Train branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals.
• Manages branch in absence of Vice President Branch Manager.
• Performs other job related duties as assigned.

Job description

To direct and coordinate the activities of personnel in a remote Credit Union facility, aiding the Vice President Branch Manager in ensuring the branch meets organizational financial, operational, service, and growth plans.

Essential Functions & Responsibilities:

• (35%) Manage and lead an effective sales process while supporting excellent member service.
• (25%) Opens new accounts and submits loans for processing and decisioning; communicate disposition to member.
• (15%) Monitors all office activity for compliance to applicable regulations and adherence to organizational policy and procedures in regard to branch security, transactions, loans, errors, new accounts, and documents prepared by subordinate personnel.
• (10%) Train branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals.
• (10%) Manages branch in absence of Vice President Branch Manager.
• (5%) Performs other job related duties as assigned.

Performance Expectations:

Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements. Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness.

Physical & Work Environment:

• Ability to sit, stand, and lift up to 20 lbs.
• Work performed in a professional office/branch environment.
• Occasional travel to nearby branch locations.

Schedule: Monday – Friday; Some Saturdays

Click here to view our Downtown branch's operating hours.

Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.

• 401K with company match
• Paid Time Off & Recognized Holidays
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)

This Job Description is not a complete statement of all duties and responsibilities comprising the position.