Assistant Branch Manager – Aurora Retail Leader

PNC; Aurora (CO); Vor Ort; USD 54.000 - 89.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401(k) plan

Paid holidays

Parental leave

Zusammenfassung

PNC is seeking a hands-on Assistant Branch Manager in Aurora, CO to lead a high-performing branch team and deliver exceptional client experiences across in-person and digital channels. You’ll coach staff, drive sales targets, and manage risk while ensuring a customer-first approach.

The role emphasizes employee development, collaboration with ecosystem partners, and responsible branch operations to support financial well-being for customers.

Qualifikationen

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 4+ years of related business or functional experience.

Aufgaben

• Supports all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
• Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
• Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being.
• Leads effective problem resolution.
• Manages the branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households.
• Drives the employee experience. Responsible for acquiring and retaining talent through the coaching and development of employees.
• Coaches employees to achieve performance and activity expectations. Assists in the performance management process for all employees.
• Manages operational, human capital, reputational and business risk through adherence to established policies and procedures.

Kenntnisse

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Branch Banking

Coaching Others

Decision Making

Digital Awareness

Effective Communications

Managing Priorities

Retail Lending

Selling

Ausbildung

Associates

Jobbeschreibung

PNC is seeking a hands-on Assistant Branch Manager in Aurora, CO to lead a high-performing branch team and deliver exceptional client experiences across in-person and digital channels. You’ll coach staff, drive sales targets, and manage risk while ensuring a customer-first approach.

The role emphasizes employee development, collaboration with ecosystem partners, and responsible branch operations to support financial well-being for customers.