ASSISTANT BRANCH MANAGER

4Front Credit Union; Zeeland Charter Township (MI); Sur place; USD 31 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Generous PTO

Paid holidays

Employer 401(k) match

Tuition reimbursement

Résumé du poste

4Front Credit Union in Zeeland Charter Township, Michigan, is seeking an Assistant Branch Manager to lead daily branch operations, coach and develop staff, and ensure a superior member experience. This non-exempt role offers weekday hours and opportunities to grow with a supportive team.

Ideal candidates bring 2–4 years of financial institution experience, strong leadership, and a commitment to service excellence.

Qualifications

• 2–4 years of financial institution experience; supervisory or leadership experience is preferred.
• Strong understanding of branch operations and member service.
• Ability to coach, encourage, and develop others while building a positive team environment.
• Strong communication, problem-solving, and decision-making skills.
• Ability to stay organized, adapt quickly, and confidently manage multiple priorities in a fast-paced environment.

Responsabilités

• Lead daily branch operations, coordinate workflow and staffing, and keep the member experience running smoothly
• Coach, support, and develop team members while reinforcing teamwork, accountability, and exceptional service
• Step in on complex member needs and service challenges, using sound judgment to find the right solution
• Help employees have meaningful conversations that uncover member needs and connect them with helpful financial solutions
• Support branch goals, operational accuracy, and a strong culture of compliance and continuous improvement
• Partner with the Branch Manager to communicate priorities, address challenges, and help drive overall branch success

Connaissances

Leadership experience

Coaching and development

Customer service orientation

Communication skills

Problem-solving

Multi-priority management

Formation

High school diploma or equivalent

Description du poste

This position is not eligible for remote work or immigration sponsorship.

Assistant Branch Manager

Branch Experience | Non-Exempt

Job Range - $22.77 - $28.46/hour

Schedule - Monday - Friday, 8:30 am - 5:00 pm

Lead the day. Grow the team. Make every member experience count.

At 4Front Credit Union, great branches are built by teams who feel supported, empowered, and ready to help. As an Assistant Branch Manager, you’ll be a hands‑on leader who helps bring that experience to life—for both our members and our team.

You’ll help lead daily branch operations, coach and develop employees, step in when members need extra support, and keep the team focused on delivering solutions that make a difference. If you enjoy bringing out the best in people, solving problems, and creating an environment where both members and employees can thrive, this could be your next opportunity.

What You’ll Do

• Lead daily branch operations, coordinate workflow and staffing, and keep the member experience running smoothly


• Coach, support, and develop team members while reinforcing teamwork, accountability, and exceptional service


• Step in on complex member needs and service challenges, using sound judgment to find the right solution


• Help employees have meaningful conversations that uncover member needs and connect them with helpful financial solutions


• Support branch goals, operational accuracy, and a strong culture of compliance and continuous improvement


• Partner with the Branch Manager to communicate priorities, address challenges, and help drive overall branch success

What You’ll Bring

• A high school diploma or equivalent


• 2–4 years of financial institution experience; supervisory or leadership experience is preferred


• A strong understanding of branch operations and member service


• The ability to coach, encourage, and develop others while building a positive team environment


• Strong communication, problem-solving, and decision-making skills


• The ability to stay organized, adapt quickly, and confidently manage multiple priorities in a fast-paced environment

Why 4Front?

At 4Front, people helping people is more than a philosophy—it’s how we work. You’ll join a supportive, inclusive team where you can grow as a leader, develop others, and make a meaningful difference for our members and communities.

We offer competitive pay, medical, dental and vision coverage, generous PTO and paid holidays, a 401(k) with employer match, tuition reimbursement, professional development, career growth opportunities, and more.