ASSISTANT BRANCH MANAGER

The-Bank-of-Glen-Burni; Saunders (MD); On-site; USD 31,684 - 34,440; Full time

Job summary

The Bank of Glen Burnie in Maryland is seeking an Assistant Branch Manager to support the Branch Manager in daily banking operations. This on-site role focuses on operational excellence, regulatory compliance, customer service, and team development.

The ideal candidate will lead teller staff, balance vaults, audit cash drawers, train staff, and ensure adherence to banking regulations while maintaining service quality across locations.

Qualifications

• Minimum three years in financial services or related experience.
• One year of supervisory or managerial experience, preferably in banking.
• Strong mathematical skills; able to count, add, subtract, multiply and divide.
• Must pass background checks and bonding requirements and be willing to travel between branches.

Responsibilities

• Oversee and support efficient branch operations and dual-control procedures.
• Balance vaults and manage teller and cash operations.
• Audit teller drawers and complete daily operational reports.
• Train, coach, and provide feedback to teller staff.
• Assist customers and support teller line operations during peak periods.
• Ensure compliance with banking regulations, policies, and procedures.
• Schedule teller coverage and maintain branch staffing needs.
• Process CTR/SAR reporting and risk rating duties.
• Troubleshoot ATM/debit card concerns.
• Maintain branch security devices and cash levels.
• Serve as a signatory and perform Notary services.
• Participate in community events representing the Bank.

Skills

Leadership

Customer service

Communication

Problem solving

Multitasking

Attention to detail

Branch operations

MLO eligibility

Confidentiality

Education

High school diploma or GED

Associate or Bachelor's in business/finance

Tools

Teller systems

Core banking platforms

Job description

THIS IS AN OPEN AND CONTINUOUS RECRUITMENT:

Applications are accepted on an ongoing basis for Assistant Branch Manager opportunities at the following Maryland branch locations: Glen Burnie, Odenton, Riviera Beach, Crownsville, Severn, and New Cut.

By submitting an application, candidates may be considered for current and future Assistant Branch Manager vacancies at any of the listed locations, based on organizational needs and candidate qualifications.

Some locations may not have immediate vacancies. Applications may be retained for up to six (6) months for consideration as future opportunities become available.

POSITION OPEN: Assistant Branch Manager

DATE OPENED: July 23, 2026

FILING DEADLINE: Open until Filled

EMPLOYMENT TYPE: Non-Exempt, Hourly Range $23.00-25.00 (commensurate with experience)

ABOUT THIS COMPANY:

The Bank of Glen Burnie is dedicated to generating sustained profits through the quality delivery of financial services that build long-term customer relationships and benefit the communities we serve, while providing for the well-being of our employees.

POSITION OVERVIEW:

We are seeking a motivated and customer-focused Assistant Branch Manager to support the Branch Manager in overseeing the daily operations of the Banking Center/Branch. This role plays a key part in ensuring operational excellence, regulatory compliance, exceptional customer service, and team development.

The ideal candidate is a strong leader, coach, and utility player who thrives in a fast-paced banking environment and is committed to delivering outstanding service while maintaining security and operational integrity.

PRIMARY RESPONSIBILITIES:

• Support and oversee efficient branch operations and dual-control procedures
• Balance vaults and manage teller and cash operations
• Audit teller drawers and complete daily operational reports
• Train, coach, and provide feedback to teller staff
• Assist customers and support teller line operations during peak periods
• Ensure compliance with banking regulations, policies, and procedures
• Schedule teller coverage and maintain branch staffing needs
• Process CTR/SAR reporting and risk rating duties
• Troubleshoot ATM/debit card concerns
• Maintain branch security devices, alarms, supplies and teller/vault cash levels
• Serve as an official signatory and perform Notary services
• Participate in community events and positively represent the Bank

BENEFITS:

Competitive and evolving benefits packages are offered including health, pharmacy, dental, vision, 401(k) and more. These are subject to change based on company policy and program updates.

Requirements

MINIMUM QUALIFICATIONS:

• High School Diploma or General Educational Development (GED) Certificate required.
• Associate or bachelor's degree in business administration, Finance, or a related field is preferred.
• Minimum of three (3) years of financial services industry or related experience. Prior experience working in a branch or banking center is preferred.
• Minimum of one (1) year of supervisory or managerial experience, preferably in a banking setting.
• Strong mathematical skills. Demonstrated ability to count, add, subtract, multiply, and divide whole numbers, decimals, and fractions accurately.
• Prior experience in the extension of credit is preferred.

REQUIRED SKILLS AND ABILITIES:

• Eligible to register as a Mortgage Loan Originator (MLO) through NMLS
• Strong leadership, coaching, and team management abilities
• Excellent customer service, communication, and problem-solving skills
• Ability to work independently and manage multiple priorities effectively
• Knowledge of banking products, teller operations, and compliance regulations (BSA/AML, OFAC, Reg CC)
• Strong attention to detail, organizational, and decision-making skills
• Professional demeanor with the ability to handle confidential information
• Proficient in branch operations, teller systems, and core banking platforms
• Goal-oriented with the ability to meet sales and production targets
• Adaptable, self-motivated, and committed to fostering a positive team environment
• Must pass background checks, meet bonding requirements, and travel between branch locations as needed

SPECIAL REQUIREMENTS:

At-will employment is contingent upon the successful completion of a background investigation, which may include verification of employment, license documentation, criminal, and credit history, conducted in accordance with the Fair Credit Reporting Act (FCRA) and the Maryland Job Applicant Fairness Act. This is an on-site/non-remote position.