Assistant Branch Manager

WCM White Cap Management LLC; Orlando (FL); On-site; USD 50,000 - 80,000; Full time

Job summary

White Cap is hiring an Assistant Branch Manager to help lead a branch in a fast-paced distribution environment. You will guide sales and operations teams, manage inventory and procurement, and ensure accurate order billing and timely customer service.

The role requires strong leadership and hands-on problem solving in a large, national contractor supply network. As part of White Cap, you will support growth initiatives, improve branch profitability, and maintain safety and compliance standards.

Qualifications

• 5+ years of experience in branch management or operations.
• Experience with sales order systems and procurement.
• Spanish language proficiency a plus.

Responsibilities

• Support the talent acquisition, development, and retention of branch sales and operations associates.
• Manages the branch in the Branch Manager’s absence.
• Assists in developing strategies to drive branch sales and profitability.
• Coordinate procurement, inventory control, shipping/receiving, warehousing, and sales per company policies.
• Solve problems at the branch level.
• Investigate customer complaints (damaged items, overcharges, delays).
• Make necessary resource adjustments and address inventory discrepancies.
• Serve customers and support counter/inside sales functions.
• Ensure all sales orders are billed correctly and timely.
• Schedule staff and analyze budgets and variances.
• Performs other duties as assigned.
• Company will run an MVR report; an acceptable MVR is required.

Skills

People leadership

Operations management

Customer service

Budgeting

Sales support

Oracle

Tools

Oracle

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for an Assistant Branch Manager! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for an Assistant Branch Manager! Why a career with White Cap?

Comprehensive wellness and financial benefits:

White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

Relax and recharge:

We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

Stability:

Since 2020, White Cap has doubled in size and continues to grow.

Unlimited career potential:

White Cap is a stable and growing company offering unlimited career potential.

Love where you work:

White Cap has been certified as a Great Place to Work.

Inclusive culture:

Work in a place that values and celebrates who you are.

An Assistant Branch Manager at White Cap…

• Support the talent acquisition, development, and retention of branch sales and operations associates.
• Manages the branch in the Branch Manager’s absence.
• Assists the manager in developing strategies to drive branch sales and profitability.
• Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization.
• Solves problems at the branch level.
• Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays.
• Makes necessary resource adjustments.
• Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required.
• Serves customers and supports the counter and inside sales functions as necessary.
• Ensures all sales orders are billed correctly and in a timely manner.
• Schedules staff and analyzes budgets and variances.
• Generally has 5+ years of experience.
• Performs other duties as assigned.
• This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 20% of the average work week.
• If selected for this position, the company will run a Motor Vehicle Record (MVR) report.
• A requirement of this position is an acceptable MVR report.

Preferred Qualifications

• Forklift experience preferred.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets.

White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.

For more information about White Cap, visit about.whitecap.com.