Assistant Branch Manager

First Commerce Bank; New Jersey; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

LTD Insurance

Paid Federal Bank Holidays

Flexible Spending Account

Health Savings Account

401K

PTO

Job summary

First Commerce Bank in New Jersey is seeking a Branch Office Supervisor to assist the Branch Manager in meeting customers' financial needs within the community market area. You will help implement plans, ensure compliance with policies, supervise staff, and report on branch performance while contributing to growth and superior customer service.

Requires strong knowledge of banking procedures, cash handling, and accurate records.

Qualifications

• Minimum of three (3) years' related experience.
• Thorough knowledge of bank procedures/products/services, teller operations, cash and ATM procedures.
• Proficient PC skills and in English (speaking, writing and reading).
• Proficient organizational, project management skills, and problem-solving ability.
• Ability to lift fifty (50) lbs. of coin.

Responsibilities

• Assist Branch Manager in managing the Branch Office to meet customer needs.
• Implement strategies to achieve goals in the Retail Banking Division's plan.
• Ensure office compliance with policies and regulatory requirements.
• Directly supervise assigned personnel and provide reports.
• Manage inside/outside sales, branch functions, and business development.
• Ensure staff are trained on product knowledge and sales techniques.
• Motivate and coach staff to meet customer experience and sales goals.
• Oversee branch operations, security, and record-keeping.

Skills

Bank procedures knowledge

Teller operations

Proficient PC skills

English proficiency

Organizational skills

Project management

Problem-solving

Education

High School Diploma

Job description

Job Description

Job Description

Starting Salary: $55,000 (negotiable dependent upon experience)

REQUIRED EXPERIENCE:

• A minimum of three (3) years' related experience required
• Thorough knowledge of bank procedures/products/services, teller operations, cash and ATM procedures
• Proficient PC skills and in English (speaking, writing and reading)
• Proficient organizational, project management skills, & problem-solving ability
• Ability to lift fifty (50) lbs. of coin

REQUIRED EDUCATION:

• High School Diploma (or equivalent)

WE OFFER:

• Medical benefits
• Dental benefits
• Vision benefits
• Life Insurance
• LTD Insurance
• Paid Federal Bank Holidays
• Flexible Spending Account
• Health Savings Account
• 401K
• PTO

RESPONSIBILITIES:

Responsible for assisting the Branch Manager in managing the Branch Office in order to meet the financial services needs of customers in the given community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring office compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports.

• Assists in managing all inside and outside sales, branch functions, and business development activities to achieve growth, excellent customer service, and profitability for the Bank.
• Enhances Bank image through friendly, pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• Conducts relationships with customers in a manner that will enhance the overall marketing effort of the Bank.
• Ensures customer retention as well as growth of the branch and its team.
• Ensures that the branch office is properly staffed to meet customer service needs as well as sales objectives.
• Ensures all customer service personnel are adequately trained with respect to both product knowledge and sales techniques.
• Motivates and coaches branch team to ensure the successful development and performance of all employees in areas of customer experience, sales goals, and leadership.
• Serves as an active member of the office customer service team and is held accountable for sales performance; generates deposits and loans to increase Bank profitability.
• Ensures that all office operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc.
• Maintains proper security, maintenance, safety, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers.
• Performs alarm tests.
• Conducts regular self-audits within branch.
• Prepares outgoing wires.
• Places stops and holds on accounts as required.
• Ensure timely review of various branch reports for accuracy.
• Ensures timely submission of required reporting.
• Establishes Customer Information Files (CIFs) and opens new accounts with appropriate identification.
• Participates and coordinates weekly branch meetings.
• Actively participates in community organizations and activities in a manner which reflects favorably on the Bank.
• Participates in branch planned community events.
• Implements strategies to achieve goals assigned to the branch office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters.
• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements; ensures that the office and all personnel adhere to the same.
• Directly supervises assigned personnel as follows:
• Assists in the selection of new personnel as appropriate.
• Makes provisions for the proper orientation and training of new personnel.
• Reviews employee performance throughout the initi