Assistant Branch Manager

Lane Public Library; Hamilton (OH); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Job summary

Lane Libraries is seeking an Assistant Branch Manager for the Hamilton branch to lead daily operations, ensure excellent service, and support the Branch Manager.

This full-time role requires strong leadership, customer service focus, and the ability to supervise Circulation staff, manage records, and promote library programs to the community.

Evenings and weekends may be required; MLS degree is preferred but not required.

Qualifications

• High school diploma with some college coursework or additional certification and 5+ years of supervision at an administrative level.
• MLS or related master's degree preferred.

Responsibilities

• Oversees daily branch operations in the Branch Manager's absence.
• Supervises Circulation Services and provides direct customer service.
• Hires, trains, and motivates staff to improve customer service.

Skills

Leadership

Customer service

Organizational skills

Independent work

Professionalism

Education

High school diploma with some college coursework or certification

MLS degree or related master's

Job description

Assistant Branch Manager

Full Time Management Hamilton Branch, Hamilton, OH, US

Salary: $45,903.00 Annually

POSITION DESCRIPTION

Find it at the Lane! The Lane Libraries provide materials, services and technology aimed at satisfying the curiosity, intellect and imagination of our patrons throughout our communities, on our website and by engaging in strategic partnerships .

TITLE: Assistant Branch Manager

GRADE: 5

REPORTS TO: Branch Manager

F LSA: Exempt

JOB RESPONSIBILITIES:

• Offers consistently excellent customer service.
• Oversees and participates in the daily operations of the branch in the absence of the Branch Manager.
• Supervises and participates in the daily operations of Circulation Services for the branch; provides direct customer service.
• Hires, trains, supervises, coaches, evaluates, and motivates Public Service Assistants and Shelvers to i mprove the customer service experience.
• Oversees and maintains appropriate documentation for circulation operations and services.
• Assists in planning, coordinating, implementing and evaluating circulation services for the branch, with input from staff.
• Assists in maintaining an orderly and inviting atmosphere for library customers.
• Resolves staff and customer concerns.
• Meets frequently with Public Service Assistan ts and Shelvers an d maintains an atmosphere of open communications.
• Prepares communications, budgets, personnel records, and administrative reports.
• Promotes The Lane Libraries within the community.
• Keeps informed of current trends and issues in librarianship and participates in activities of professional and community organizations.
• Serves on various teams and committees.
• Keeps up with e-mail and information posted on the staff site.

REQUIRED SKILLS AND ABILITIES:

• Demonstrates interest/enthusiasm for and commitment to community library services.
• Organizes, analyzes, and prioritizes work skillfully and efficiently.
• Provides leadership for and supervises personnel effectively.
• Operates library computers and business equipment.
• Works independently within Branch Manager’s guidelines.
• Maintains professionalism and adheres to library policies and staff code.

REQUIRED EDUCATION/ EXPERIENCE:

• A high school diploma with some college coursework or additional certification, along with extensive leadership experience in professional library work including 5+ years in supervision at an administrative level are required.
• MLS degree from an ALA-accredited school or a Master’s Degree in related field (such as a Master’s in Education or Business Administration) preferred.

OTHER REQUIREMENTS:

• Works flexible schedule, which includes evenings and weekends.
• Assists other agencies/departments, as needed.