Assistant Branch Manager

Rockland Federal Credit Union

Brockton (MA)

On-site

USD 60,500 - 75,625

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits package

401(k) plan with company match

Tuition reimbursement program

Job summary

A local financial institution in Brockton is seeking a qualified Assistant Branch Manager. The role involves supervising branch personnel, providing outstanding customer service, and managing various banking transactions. Candidates should have a High School diploma and at least two years of experience in the financial services industry. This full-time position also offers a competitive salary range of $60,500 to $75,625, a comprehensive benefits package, and opportunities for career development.

Qualifications

Minimum two years of experience in financial services with supervisory experience.
Demonstrated sales skills and ability to promote a sales environment.
Strong accuracy and attention to detail.

Responsibilities

Assume duties of Branch Manager during their absence.
Supervise branch personnel and make routine employment decisions.
Provide member services and process transactions.

Skills

Strong communication skills

Sales skills

Attention to detail

Positive/professional approach

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Assistant Branch Manager role at Rockland Federal Credit Union

Rockland Federal Credit Union provided pay range

This range is provided by Rockland Federal Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,500.00/yr - $75,625.00/yr

We are looking for an experienced professional with a strong background in banking to join our team as an Assistant Branch Manager. This role requires a detail-oriented, proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional service to both internal and external members. If you're ready to build a career-not just find your next job-this is your opportunity to become part of something bigger.

Key Responsibilities

Assumes duties of Branch Manager during periods of absence or vacation or when the manager is unavailable due to other Credit Union duties;
Assists in supervising branch personnel by making routine employment decisions, reviewing performance, and making salary recommendations. Assigns work, provides training and guidance and coaches personnel as necessary. Provides leadership and guidance and assists in the resolution of routine personnel problems;
Provides assistance and member services by processing a variety of transactions, i.e., cashing checks, depositing and/or withdrawing funds from accounts, accepting mortgage and consumer loan payments during peak periods and during periods of teller staff shortages;
Maintains schedule flexibility with the ability to travel to other branches as needed and work weekend hours per branch needs;
Assists with monthly audits of teller drawers Conducts periodic audit of vault and cash drawers according to established procedures. Ensures security of all cash and negotiable instruments. Provides assistance to staff by ensuring accuracy of daily proof and compliance of all cash control policies and segregation of duties. Oversees ordering of currency;

Qualifications

High School Diploma or equivalent required
At least two (2) years of experience within the financial services industry with previous supervisor/leadership experience.
Demonstrated sales skills and ability to promote a sales environment.
Strong accuracy and attention to detail.
Positive/professional approach with strong communication skills.
Demonstrated ability to use sound judgment to solve problems.
Strong proficiency with systems and software packages, including Microsoft Office.
Ability to travel to other branches as needed.

Work Schedule and Benefits

As an Assistant Branch Manager, you will work a 40-hour full-time schedule Monday through Friday, with rotating weekend shifts required. Work schedule flexibility required.

RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits ,a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.

Are you ready to apply?

If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.

In alignment with our commitment to pay transparency, we're pleased to share that the base salary range for this position is $60,500 - $75,625, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success.

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Seniority level