Assistant Branch Manager

Peoples State Bank; Bloomington (IN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Peoples State Bank is seeking an Assistant Branch Manager in Bloomington, IN to work alongside the Branch Manager to lead daily branch operations and develop a high-performing team. This full-time, in-person role focuses on coaching staff, delivering excellent customer service, and ensuring operational excellence.

The position emphasizes hands-on leadership, staff development, and community-focused service.

Qualifications

• High school diploma or GED required (or equivalent banking experience).
• One year or more of branch banking experience preferred.
• Strong verbal and written communication skills.
• Solid math and cash-handling abilities with attention to detail.
• Knowledge of banking operations and regulatory requirements.
• Proficiency with Microsoft Office applications.

Responsibilities

• Lead and support the branch team to achieve performance, service, and sales goals.
• Coach, train, and motivate branch staff.
• Provide a positive, collaborative work environment and employee development.
• Assist with performance feedback, evaluations, and branch initiatives.
• Be hands-on by stepping into teller or new account roles when needed.

Skills

Customer service

Leadership

Communication

Problem solving

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Join Our Team as Assistant Branch Manager!

Are you passionate about developing people, delivering exceptional customer service, and helping a team succeed?

If you're a natural leader who enjoys coaching others, solving problems, and building strong customer relationships, we'd love to hear from you.

As an Assistant Branch Manager, you'll work alongside the Branch Manager to lead daily branch operations, support team development, and create an outstanding experience for our customers. This role is ideal for someone who is motivated, proactive, and looking to grow into a future Branch Manager position.

What You'll Do

Lead and Support the Team

• Partner with the Branch Manager to achieve branch performance, customer service, and sales goals.
• Help schedule, coach, train, and motivate branch team members.
• Foster a positive, collaborative work environment where employees can succeed.
• Assist with performance feedback, evaluations, and employee development.
• Participate in team meetings and support branch initiatives.

Deliver Exceptional Customer Service

• Ensure customers receive prompt, friendly, and professional service.
• Support the team in identifying customer needs and connecting them with the right banking products and services.
• Help strengthen customer relationships and promote the bank's commitment to community service.

Ensure Operational Excellence

• Monitor daily branch operations to ensure accuracy, efficiency, and compliance.
• Review teller and new account activities to promote quality and minimize errors.
• Assist with preparing reports and maintaining operational standards.
• Open and close the branch following established security procedures.
• Provide supervisory approvals and overrides in accordance with bank policies.

Be a Hands-On Leader

• Step into teller, new account, or other branch roles as needed to support daily operations.
• Manage the branch in the Branch Manager's absence.
• Help ensure the branch runs smoothly while maintaining a positive experience for both customers and employees.

We're Looking For Someone Who Is:

• A positive and supportive leader who enjoys helping others grow.
• Organized, dependable, and able to manage multiple priorities.
• Customer-focused with a passion for building relationships.
• Detail-oriented with strong problem-solving skills.
• Comfortable making decisions and remaining composed in a fast-paced environment.
• A team player who leads by example.

Qualifications

• High school diploma or GED required (or equivalent banking experience).
• One year or more of branch banking experience preferred.
• Strong verbal and written communication skills.
• Solid math and cash-handling abilities with excellent attention to detail.
• Knowledge of banking operations and regulatory requirements.
• Proficiency with Microsoft Office applications.

Why Join Us?

At our bank, we believe our people are our greatest asset. We are committed to developing future leaders, supporting career growth, and creating an environment where teamwork, integrity, and exceptional customer service come first.

If you're ready to take the next step in your banking career and help lead a team that makes a difference in our community, we'd love to meet you.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Physical Setting:

• Office

Application Question(s):

• Years of cash handling

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Banking: 1 year (Preferred)

Work Location: In person