Assistant Branch Leader - Wilton Manors

BankUnited; Fort Lauderdale (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

BankUnited in Fort Lauderdale seeks an Assistant Branch Leader to oversee daily branch operations and reinforce the bank's vision through modeled sales, service and production behaviors. The ABL acts as the in-branch leader on a day-to-day basis, coaching staff to meet sales goals and ensure client satisfaction.

The role requires 3–5 years in progressive banking experience with leadership capabilities; strong branch operations and sales background is preferred.

Qualifications

• 3-5 years progressive banking (branch) experience with demonstrated leadership capabilities required.
• Strong branch operations and sales experience preferred.
• HS Diploma or GED required; Associate's Degree or Bachelor's Degree preferred.

Responsibilities

• Assist the Market Leader in ensuring the branch meets and exceeds day-to-day sales and revenue goals and credit quality standards.
• Lead, direct, manage and coach all branch staff to meet sales goals and act as the in-branch sales coach.
• Direct and coordinate day-to-day branch activities including budget, personnel, goals, compliance, and client satisfaction.
• Ensure branch operations are accurate, timely, and maintain operational integrity.
• Manage service levels and compliance with bank policies and regulatory standards.
• Approve specified transactions within authority and monitor risk controls.
• Engage with the business community to generate new banking business.

Skills

Leadership

Sales coaching

Customer service

Education

HS Diploma or GED

Associate's Degree preferred

Bachelor's Degree preferred

Job description

The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties and special projects may be assigned.

• Assist the Market Leader in ensuring the branch meets and exceeds day to day established sales and revenue goals and credit quality standards through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term sales goals. The ABL takes the lead role in being the "sales coach" for the branch.
• Direct and coordinate the day to day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity.
• Manage service levels against customer expectations.
• Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
• Works with Market Leader's within the business community and civic organizations to generate new business.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

Supervisory Responsibilities

• Supervises function, projects or services and/or one or more employees, as applicable.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION

HS Diploma or GED required Associate's Degree preferred Or Bachelor's Degree preferred

Experience

• 3-5 Years progressive banking (branch) experience with demonstrated leadership capabilities required
• Strong branch operations and sales experience preferred

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement. #GoForMore