Assistant Branch Leader - Clearwater Feather Sound Branch

bankunitedexternal; Clearwater (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Retail training class

Mileage reimbursement for training

Hotel reimbursement for long-distance?

Job summary

BankUnited is seeking an Assistant Branch Leader to oversee daily branch operations and model the bank's sales, service and risk management expectations. This in-branch leadership role focuses on coaching staff to meet goals and ensure 100% client satisfaction.

Applicants should bring 3-5 years of progressive branch banking experience with leadership capabilities and strong operations/sales background. The role involves managing budgets, compliance, and high-quality customer service onsite in

Qualifications

• 3-5 years progressive banking (branch) experience with leadership capabilities.
• Strong branch operations and sales experience preferred.
• Excellent communication, math, reasoning and relationship-building skills.

Responsibilities

• Assist the Market Leader in meeting and exceeding daily goals through personal and staff production.
• Lead, direct, coach and develop branch personnel to achieve sales, service and risk goals.
• Direct and coordinate day-to-day branch activities including budget, compliance and risk.
• Ensure branch operations are accurate, timely and uphold service levels.
• Approve check amounts, transfers and other items within credit authority limits.
• Identify obstacles and empower team to remove sales and service barriers.
• Maintain knowledge of financial products, policies and regulations.
• Adhere to policies, training, audits and risk controls.

Skills

Leadership

Sales ability

Customer Service

Communication

Mathematical skills

Reasoning & Analysis

Interpersonal skills

Attendance

Education

HS Diploma or GED

Associate's Degree preferred

Bachelor's Degree preferred

Job description

SUMMARY

The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and risk management behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Market Leader in ensuring the branch meets and exceeds day to day established goals through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term goals, to include sales, customer satisfaction and risk management. The ABL takes the lead role in being the "sales coach" for the branch.
• Direct and coordinate the day-to-day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance and risk requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity while properly delegating and inspecting for expected outcomes.
• Manage service levels against customer expectations.
• Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

SUPERVISORY RESPONSIBILITIES

• Supervises function, projects or services and/or one or more employees, as applicable.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION

HS Diploma or GED required Associate's Degree preferred Or Bachelor's Degree preferred

EXPERIENCE

• 3-5 Years progressive banking (branch) experience with demonstrated leadership capabilities required
• Strong branch operations and sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Communication / Language skills
• Mathematical skills
• Reasoning and Analysis ability
• Interpersonal skills - Build Relationships
• Sales ability / persuasiveness
• Customer Service
• Attendance

ADDITIONAL INFORMATION

• Candidates residing in locations within BankUnited's footprint may be given preference.

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

#GoForMore

Candidates residing in locations within BankUnited's footprint may be given preference.