Assistant Branch Leader - Clearwater Feather Sound Branch

BankUnited; Clearwater (FL); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

BankUnited in Florida seeks an Assistant Branch Leader to oversee daily branch operations and model the bank's sales, service and risk management expectations. This branch-based role serves as the in-branch leader day-to-day.

You will coach staff, drive branch goals, manage budgets, ensure compliance and risk controls, approve transactions within authority, and strive for 100% client satisfaction while maintaining operational integrity.

Formación

• 3-5 years progressive banking (branch) experience with leadership capabilities required.
• Strong branch operations and sales experience preferred.

Responsabilidades

• Assist the Market Leader in ensuring the branch meets and exceeds day to day established goals through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term goals, to include sales, customer satisfaction and risk management.
• Direct and coordinate day-to-day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance and risk requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely, maintaining operational integrity.
• Manage service levels against customer expectations.
• Ensure day to day compliance and operational risk controls in accordance with bank and regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service.
• Maintain understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail and security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale and performance.
• Adheres to applicable laws and bank policies; identify and report suspicious activity.

Conocimientos

Communication

Math skills

Analytical thinking

Interpersonal skills

Sales skills

Customer service

Attendance

Educación

HS Diploma / GED

Associate degree preferred

Bachelor's degree preferred

Descripción del empleo

SUMMARY: The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and risk management behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Market Leader in ensuring the branch meets and exceeds day to day established goals through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term goals, to include sales, customer satisfaction and risk management. The ABL takes the lead role in being the "sales coach" for the branch.
• Direct and coordinate the day-to-day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance and risk requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity while properly delegating and inspecting for expected outcomes.
• Manage service levels against customer expectations.
• Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

SUPERVISORY RESPONSIBILITIES

• Supervises function, projects or services and/or one or more employees, as applicable.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION

HS Diploma or GED required Associate's Degree preferred Or Bachelor's Degree preferred

EXPERIENCE

• 3-5 Years progressive banking (branch) experience with demonstrated leadership capabilities required
• Strong branch operations and sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Communication / Language skills
• Mathematical skills
• Reasoning and Analysis ability
• Interpersonal skills - Build Relationships
• Sales ability / persuasiveness
• Customer Service
• Attendance

ADDITIONAL INFORMATION

• Candidates residing in locations within BankUnited's footprint may be given preference.

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.