Assistant Branch Leader - Wilton Manors

BankUnited, N. A.; Coral Estates (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

BankUnited in Florida is seeking an Assistant Branch Leader to oversee daily branch operations, modeling expected sales, service and production behaviors. This in-branch leader role drives results and guides staff.

The position emphasizes coaching, achieving sales and service goals, managing risk and regulatory compliance, and partnering with the Market Leader to grow the branch business while delivering outstanding client service.

Qualifications

• 3-5 years progressive banking (branch) experience with demonstrated leadership capabilities required.
• Strong branch operations and sales experience preferred.
• Willingness to attend two-week Retail Training Class in Miami Lakes or Boynton Beach; mileage reimbursement possible.
• Knowledge of AML/regulatory requirements is a plus.

Responsibilities

• Assist the Market Leader in ensuring the branch meets and exceeds day-to-day sales and revenue goals and credit quality standards through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term sales goals.
• Direct and coordinate the day-to-day activities of a Branch, including budget, personnel, goal achievement, compliance, and client satisfaction.
• Ensure branch operations are accurate and timely; maintain operational integrity.
• Manage service levels and protect customer experience; ensure compliance and risk controls.
• Approve specific check amounts, wire transfers, cashier''s checks, uncollected funds, and insufficient funds per authority limits.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service.
• Maintain understanding of current financial products, policies, procedures and regulations.
• Adhere to policies, compliance/audit requirements; perform branch assessments and reviews.
• Collaborate with Market Leader to generate new business and maintain high performance; support community relations.

Skills

Leadership

Branch operations

Sales

Coaching

Customer service

Education

HS Diploma or GED

Associate's Degree preferred

Bachelor's Degree preferred

Job description

SUMMARY: The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties and special projects may be assigned.

• Assist the Market Leader in ensuring the branch meets and exceeds day to day established sales and revenue goals and credit quality standards through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term sales goals. The ABL takes the lead role in being the "sales coach" for the branch.
• Direct and coordinate the day to day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity.
• Manage service levels against customer expectations.
• Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
• Works with Market Leader's within the business community and civic organizations to generate new business.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

SUPERVISORY RESPONSIBILITIES

• Supervises function, projects or services and/or one or more employees, as applicable.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION

HS Diploma or GED required Associate's Degree preferred Or Bachelor's Degree preferred

EXPERIENCE

• 3-5 Years progressive banking (branch) experience with demonstrated leadership capabilities required
• Strong branch operations and sales experience preferred

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

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BankUnited is an Equal Opportunity Employer. BankUnited does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.