Assistant Branch Leader -Aventura Waterways

BankUnited; Florida; On-site; USD 70,000 - 100,000; Full time

Job summary

BankUnited seeks an Assistant Branch Leader to oversee daily operations at the assigned Florida branch(es) and model the Bank's vision in sales, service and production. The ABL serves as the in-branch leader, coaching staff to achieve sales goals and maintain strong customer service.

Required: 3–5 years of progressive banking/branch experience with leadership, HS diploma or GED (Associate/Bachelor's preferred). Training will include in-person sessions at Florida locations.

Qualifications

• HS Diploma or GED required.
• Associate's or Bachelor's degree preferred.
• 3-5 years progressive banking (branch) experience with leadership capabilities.
• Strong branch operations and sales experience preferred.

Responsibilities

• Assist the Market Leader in ensuring branch meets sales and revenue goals through personal and staff production.
• Lead and coach branch personnel to meet short- and long-term sales goals.
• Direct and coordinate day-to-day branch activities, including budget, personnel, and compliance.
• Ensure branch operations function accurately and timely; maintain operational integrity.
• Manage service levels against customer expectations.
• Ensure daily compliance and operational risk controls per policies.
• Approve checks, wires, and transfers within authority levels.
• Identify obstacles and empower team to improve sales and service.
• Maintain knowledge of financial products, policies, and regulations.
• Adhere to policies, procedures and audit requirements; conduct reviews.
• Develop programs to boost morale and reduce turnover; work with Market Leader on community engagement.

Skills

Leadership

Sales coaching

Branch operations

Compliance awareness

Team training

Education

HS Diploma or GED required

Associate's Degree preferred

Bachelor's Degree preferred

Job description

SUMMARY

The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Market Leader in ensuring the branch meets and exceeds day to day established sales and revenue goals and credit quality standards through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term sales goals. The ABL takes the lead role in being the "sales coach" for the branch.
• Direct and coordinate the day to day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity.
• Manage service levels against customer expectations.
• Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
• Works with Market Leader's within the business community and civic organizations to generate new business.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

SUPERVISORY RESPONSIBILITIES

• Supervises function, projects or services and/or one or more employees, as applicable.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION

HS Diploma or GED required. Associate's Degree preferred. Or Bachelor's Degree preferred.

EXPERIENCE

• 3-5 Years progressive banking (branch) experience with demonstrated leadership capabilities required.
• Strong branch operations and sales experience preferred.

Please be advised that new hires will be required to attend a two-week Retail Training Class from 9am -- 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to his/her primary office for training. Additionally, for those traveling more than 60 miles each way may inquire about the details of hotel reimbursement.

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