Assistant Bank Manager - Dual Locations (45109)

Landmark National Bank; Lawrence (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Group Health Insurance options

401k Options with Matching

Paid Time Off (PTO) program

Employee Referral Bonus

Job summary

Landmark National Bank is seeking a Full Time position in Retail Banking located in Lawrence, Kansas. The candidate will be responsible for delivering excellent customer service while supervising and developing their team.

A Bachelor's Degree in Business or a related field is required, along with strong leadership and communication skills. Benefits include health insurance options and a 401k plan.

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Ability to maintain a high degree of discretion and confidentiality.
• Supervisory experience is preferred.

Responsibilities

• Provide excellent customer service and train your team.
• Build and maintain relationships with customers.
• Ensure compliance with internal policies and procedures.
• Supervise and develop your team of associates.

Skills

Bachelor’s Degree in Business or related field

Strong planning and organizational skills

Advanced communication and customer service skills

Demonstrated leadership skills

Supervisory and management experience

Education

Bachelor's Degree

Tools

Basic personal computer programs (Internet, Word, Excel, and Outlook)

Job description

Job Details

Job Location: Lawrence 6th - Lawrence, KS 66046

Position Type: Full Time

Education Level: Bachelor's Degree

Travel Percentage: Negligible

Job Shift: Day Shift; rotating Saturday Mornings

Job Category: Retail Banking

Who You Are

• Bachelor’s Degree in Business or related field, or equivalent work experience
• Maintain a high degree of discretion and confidentiality
• Demonstrated leadership skills
• Able to exercise sound business judgement
• Strong planning and organizational skills
• Advanced communication and customer service skills
• Supervisory and management experience, preferred
• Advanced level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)

What You’ll Do

• Provide excellent customer service by modeling the Landmark National Bank commitment to be champions and catalysts for our communities, which includes training, coaching, and developing your team in assessing and addressing customer needs.
• Advance customer and bank success by utilizing a high level of knowledge of all bank products and services to support your team in connecting current and prospective customers to Landmark National Bank products and services.
• Build and maintain relationships with all customers, your team, and community partners.
• Coordinate the daily operations of the retail team, including scheduling, resolving procedural and processing issues, and addressing elevated customer questions and concerns.
• Ensure compliance with internal controls, operational procedures, and risk management policies, including regular audits.
• Evaluate current practices, procedures, operations, and equipment for areas of improvement, recommending changes, and implementing changes when approved.
• Accountable for maintaining and balancing proper cash drawer levels and vault balancing.
• Supervise, train, coach, and develop your team of associates, including utilizing the Quarterly Job Progress Plan and other performance development processes and reviews.
• Manage your own professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance.
• Responsible for performance counseling, including making and recommending disciplinary action decisions.
• Assist manager in utilizing prescribed hiring process to select team members.
• Engage in Landmark National Bank Culture initiatives and team success activities, including Daily Huddles, Weekly Rally Meetings, and Celebration events.
• Represent the bank well in the community.
• Perform other duties and projects as assigned.
• Adhere to bank policies and procedures.

Physical Demands

The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required. The employee must occasionally lift and/or move up to 30 pounds. Evening and weekend work based on business need.

Benefits We Offer You

• Group Health Insurance options, Dental Insurance, Vision Insurance
• Employee Assistant Program (EAP) and Wellness Reimbursements
• HSA and FSA accounts
• Fully paid Life Insurance and Long-term Disability
• 401k Options with Matching and Profit Sharing Retirement Plan
• Paid Time Off (PTO) program in addition to 11 paid holidays
• Discount on various bank services
• Employee Referral Bonus
• 529 College Savings Plan Payroll Deduction

Landmark National Bank is an EEO/ADA/Veteran employer.