Assistant Area Manager, Field Operations – Park City

AvantStay, Inc.; Park City (UT); Hybrid; USD 65,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible paid time off

Complimentary and discounted stays at

Job summary

AvantStay, Inc. is seeking an Assistant Area Manager for Park City, UT. You will oversee daily operations across designated properties, audit standards, manage supplies, and respond to owner and guest concerns with timely, proactive communication.

You will travel frequently to multiple sites, support after-hours on-call shifts, and ensure exceptional guest experiences while maintaining company standards and safety requirements.

Qualifications

• 2+ years of hospitality or customer-facing experience.
• Vacation rental industry experience (preferred).
• Basic skills in Microsoft Office (Excel, Word & PowerPoint).
• Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs.
• Ability to spend a majority of working time standing, walking, and driving to properties.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
• Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment.
• Responsiveness via Slack and email.
• Experience in hospitality and/or real estate and ARM designation are a plus.
• Must reside in the designated area.
• Valid driver's license and active car insurance
• Reliable, snow-ready car

Responsibilities

• Report to the regional manager and perform assigned tasks.
• Serve as a reliable point of contact for owners and review owner distribution statements.
• Meet and maintain AvantStay standards and owner satisfaction metrics.
• Monitor guest/homeowner issues and ensure timely resolution.
• Proactively identify issues and coordinate with vendors for rectification.
• Carry out essential administrative duties to support daily operations.
• Coordinate housekeeping or routine maintenance tasks at properties.
• Ensure inventory levels of consumables and linens are adequate.
• Conduct regular property inspections for compliance with AvantStay standards.
• Address guest/owner concerns via email, calls, texts, and tickets.
• Travel frequently within the designated area to support operations.
• Participate in rotating after-hours On-Call support.

Skills

Hospitality experience

Customer service

MS Office proficiency

Education

ARM designation (Accredited Residential Manager)

Tools

Microsoft Office

Job description

AvantStay, Inc. is seeking an Assistant Area Manager for Park City, UT. You will oversee daily operations across designated properties, audit standards, manage supplies, and respond to owner and guest concerns with timely, proactive communication.

You will travel frequently to multiple sites, support after-hours on-call shifts, and ensure exceptional guest experiences while maintaining company standards and safety requirements.