Assistant Arcade Manager

NEW HORIZON KIDS QUEST III INC; California; On-site; USD 23,000 - 32,000; Full time

Job description

Location: Black Oak Casino Resort in Tuolumne, CAJob Title: Cyber Quest Assistant Arcade ManagerCompany Description:Kids Quest is the nation’s largest hourly childcare provider and entertainment facility, offering play, games, and birthday parties at our partner resorts. Cyber Quest is a unique arcade that features family-friendly games for people of all ages to enjoy together.Compensation:Starting at $20.00 per hourMonthly/ Quarterly Bonus opportunities up to $5,000.00 annuallyJob Summary:As an Assistant Manager you are responsible for working closely with the Center Director to oversee, lead, and support business operations.Core Job Duties:Center Operations: Assist the Center Director in overseeing daily operations, ensuring a safe, organized, efficient, and engaging environment for guests and team members.Team Leadership: Support the recruitment, training, development, and motivation of team members while promoting professional growth, teamwork, and a positive work environment.Guest Experience: Help foster a culture of hospitality, fun, and engagement by supporting team members in delivering memorable guest experiences that encourage repeat visits.Issue Resolution: Assist in addressing team member and guest concerns promptly and professionally, working toward constructive solutions and positive outcomes.Business Growth: Collaborate with the Center Director to evaluate performance, establish goals, identify opportunities, and implement strategies that increase revenue, guest retention, and overall business success.Inventory & Merchandise Management: Support inventory control, merchandise ordering, product organization, and stock replenishment to ensure operational efficiency, product availability, and an appealing merchandise selection that drives guest satisfaction and revenue.Center Standards & Communication: Help maintain high standards of cleanliness, organization, and operational readiness while keeping the Center Director informed of performance results, operational challenges, and opportunities for improvement.Benefits and Perks:Health & Wellness Benefits – Full-time employees get health, vision, and dental plans. Everyone can join wellness programs, walking challenges, and access free support services!Plan for Your Future – 401(k) available for all employees, with company matching.Free Slushies & Half-Off Food – Enjoy free slushies and fountain drinks while working, plus 50% off all food items!Child Care Discounts – Get 50% off hourly child care for kids aged 30 months to 12 years!Quarterly Incentive Challenges – Help design fun team challenges that boost growth and productivity.Monthly Team Rallies – Celebrate wins and set new goals with your team every month!Paid Training – Build leadership skills you can use at work and beyond!Career Growth – We promote from within! Our training programs prepare you for new roles and center openings.*Available to eligible full-time employees**discounts based on ageQualifications, Skills & Experience:Must be 18 years of age or older with an ability to work in a casino/gaming environmentMust be able to complete and pass required background screening (which may include a drug test)Availability to work a variety of shifts, including evenings, weekends and holidays.Be passionate about play and children, enjoy meeting new peopleA Bachelor’s Degree in Business Management, Education or Child-Care Management (preferred)Management experience (minimum one-year required)Microsoft Office program experience, operating a POS system, and cashiering (preferred).Experience with POS use and Cashiering (a must)Inventory management, experience with ordering, and merchandising (preferred)