Assistant Arcade Manager

Kids Quest, Inc.; California; On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health & Vision & Dental benefits

401(k) plan with company matching

Free slushies & 50% off food

Child care discounts

Quarterly incentive challenges

Monthly team rallies

Paid leadership training

Career growth with internal promotions

Job summary

Kids Quest, Inc. is seeking a Cyber Quest Assistant Arcade Manager at Black Oak Casino Resort in Tuolumne, CA. You will support the Center Director in overseeing daily operations, lead team members, and help deliver engaging guest experiences.

Responsibilities include staff recruitment and training, inventory and merchandise management, and ensuring a clean, safe environment while pursuing revenue growth and guest satisfaction. Benefits include health plans, 401(k), and exclusive discounts.

Qualifications

• Must be 18 years of age or older with an ability to work in a casino/gaming environment.
• Must be able to complete and pass required background screening (which may include a drug test).
• Availability to work a variety of shifts, including evenings, weekends and holidays.
• Be passionate about play and children, enjoy meeting new people.
• Management experience (minimum one-year required).
• Experience with POS use and Cashiering (a must).
• Inventory management, experience with ordering, and merchandising (preferred).

Responsibilities

• Center Operations: Oversee daily operations with the Center Director to ensure safety, organization, and guest engagement.
• Team Leadership: Support recruitment, training, and motivation of team members to promote growth.
• Guest Experience: Foster hospitality and memorable guest experiences to encourage return visits.
• Issue Resolution: Address team member and guest concerns promptly and professionally.
• Business Growth: Work with the Center Director to identify opportunities and strategies to increase revenue and guest retention.
• Inventory & Merchandise Management: Support stock control and merchandising for revenue.
• Center Standards & Communication: Maintain cleanliness and inform the Center Director of performance and challenges.

Skills

Team leadership

Customer service

Communication

Adaptability

Attention to detail

Education

Bachelor's Degree in Business Management, Education or Child-Care Management

Tools

POS system

Microsoft Office

Job description

Assistant Arcade Manager# Assistant Arcade ManagerHot Job060402 - Black Oak - Cyber Quest - Tuolumne, CA 95379## OverviewSalary Range$20.00 - $20.01 HourlyPosition TypeFull TimeEducation Level2 Year Degree## Description**Location:** Black Oak Casino Resort in Tuolumne, CA**Job Title:** Cyber Quest Assistant Arcade Manager**Company Description:** Kids Quest is the nation’s largest hourly childcare provider and entertainment facility, offering play, games, and birthday parties at our partner resorts. Cyber Quest is a unique arcade that features family-friendly games for people of all ages to enjoy together.**Compensation:*** Starting at $20.00 per hour* Monthly/ Quarterly Bonus opportunities up to $5,000.00 annually**Job Summary:**As an Assistant Manager you are responsible for working closely with the Center Director to oversee, lead, and support business operations. **Core Job Duties:*** Center Operations: Assist the Center Director in overseeing daily operations, ensuring a safe, organized, efficient, and engaging environment for guests and team members.* Team Leadership: Support the recruitment, training, development, and motivation of team members while promoting professional growth, teamwork, and a positive work environment.* Guest Experience: Help foster a culture of hospitality, fun, and engagement by supporting team members in delivering memorable guest experiences that encourage repeat visits.* Issue Resolution: Assist in addressing team member and guest concerns promptly and professionally, working toward constructive solutions and positive outcomes.* Business Growth: Collaborate with the Center Director to evaluate performance, establish goals, identify opportunities, and implement strategies that increase revenue, guest retention, and overall business success.* Inventory & Merchandise Management: Support inventory control, merchandise ordering, product organization, and stock replenishment to ensure operational efficiency, product availability, and an appealing merchandise selection that drives guest satisfaction and revenue.* Center Standards & Communication: Help maintain high standards of cleanliness, organization, and operational readiness while keeping the Center Director informed of performance results, operational challenges, and opportunities for improvement.**Benefits and Perks:*** **Health & Wellness Benefits** – Full-time employees get health, vision, and dental plans. Everyone can join wellness programs, walking challenges, and access free support services!* **Plan for Your Future** – 401(k) available for all employees, with company matching.* **Free Slushies & Half-Off Food** – Enjoy free slushies and fountain drinks while working, plus 50% off all food items!* **Child Care Discounts** – Get 50% off hourly child care for kids aged 30 months to 12 years!* **Quarterly Incentive Challenges** – Help design fun team challenges that boost growth and productivity.* **Monthly Team Rallies** – Celebrate wins and set new goals with your team every month!* **Paid Training** – Build leadership skills you can use at work and beyond!* **Career Growth** – We promote from within! Our training programs prepare you for new roles and center openings.\\*Available to eligible full-time employees\\*\\*discounts based on age## Qualifications**Qualifications, Skills & Experience:*** Must be 18 years of age or older with an ability to work in a casino/gaming environment* Must be able to complete and pass required background screening (which may include a drug test)* Availability to work a variety of shifts, including evenings, weekends and holidays.* Be passionate about play and children, enjoy meeting new people* A Bachelor’s Degree in Business Management, Education or Child-Care Management (preferred)* Management experience (minimum one-year required)* Microsoft Office program experience, operating a POS system, and cashiering (preferred).* Experience with POS use and Cashiering (a must)* Inventory management, experience with ordering, and merchandising (preferred)