Assistant Administrator - eProcurement Specialist

City of Cleveland; Cleveland (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

The City of Cleveland is seeking an Assistant Administrator - eProcurement Specialist to perform administrative duties, manage vendor communications, and ensure efficient operations. This entry-level position offers a chance to contribute to the city's mission while enjoying comprehensive benefits.

Benefits

Comprehensive medical insurance

Dental insurance

Vision insurance

Prescription insurance

Life insurance

Qualifications

• Two years of full-time paid experience in office administration required.

Responsibilities

• Performs major daily and project/program-based administrative duties.
• Answers calls and emails on the Vendor Self Service helpline.
• Produces monthly reports of work status.

Skills

Microsoft Office Suites

Education

High School Diploma or GED

Bachelor's Degree in Business/Public Relations

Job description

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Job Title: Assistant Administrator - eProcurement Specialist

Examples of Duties

Description

Under general direction, performs major daily and project/program-based administrative duties. Recommends and administers divisional/departmental policies and procedures. Prepares regular and special reports related to divisional/departmental operations. Performs other job-related duties as required.

Minimum Qualifications

• A High School Diploma or GED is required.
• A Bachelor's Degree in Business/Public Relations or a closely related field from a four-year accredited college or university is required.
• Two years of full-time paid experience in government or private industry office administration is required. (Substitution: Two years of full-time experience may substitute for each year of college education lacking.)
• Must be able to operate a personal computer with Microsoft Office Suites.

Additional Duties

• Performs routine distribution and upgrades application.
• Answers all calls and emails received on the Vendor Self Service (VSS) helpline and/or email.
• Attempts to resolve issues with VSS from internal and external customers.
• Performs troubleshooting of IT-related problems identified by end users.
• Escalates unresolved issues to the appropriate group per operating procedures.
• Logs, troubleshoots, and tracks problems to a successful conclusion.
• Develops and maintains documentation for both internal and external customers.
• Performs basic security tasks such as password resets, account creation, and account termination.
• Produces monthly reports of work status, identifies, and drives resolution of chronic issues.
• Performs other job-related duties as required.

City's Guiding Principles

Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

Benefits

The City of Cleveland offers a variety of benefits depending on employment status and union membership, including comprehensive medical, dental, vision, prescription, and life insurance. Specific benefit eligibility details will be discussed at the time of hire.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Government Administration

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