Assistant Administrator

Shalom-Austin-; Austin (TX); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Fitness center membership

Continuing education funds

Community impact

Job summary

Shalom Austin in Austin, TX is seeking a JFS Assistant Administrator to provide front desk support, greet clients, answer calls, process intake forms, and help with security and room reservations. The role emphasizes confidential client handling and strong customer service in a busy office environment.

Experience with Office 365 is required along with excellent time management and written and verbal communication skills.

Qualifications

• High School diploma required.
• Associates or bachelor’s degree preferred.

Responsibilities

• Answer and direct calls, organize mail, greet visitors, and provide office support.
• Maintain a welcoming, neat office environment and assist with daily operational needs during coverage.
• Interface with clients and employees regularly to support front desk operations.
• Check in clients and visitors following established procedures and coordinate with security.

Skills

Customer service

Time management

Written communication

Verbal communication

Interpersonal skills

Education

High School diploma

Associates or bachelor’s degree preferred

Tools

Office 365

Job description

Description

If you want to be a part of a growing organization and make a difference in the community, come work for Shalom Austin!

Compensation

We’ll pay you an hourly rate of $16 to $18.

Availability: Sundays, 11am-2pm (with up to an additional hour per week for supervisor check in; 5 hours total). As JFS programming and service hours expand, there may be opportunities for additional work hours.

About the Job

The JFS Assistant Administrator provides front desk coverage and support for JFS staff and clients. This position will answer the phone, welcome and check in clients and visitors, assist with security communications, monitor the room reservation system, assist with inventory and restocking supplies, and provide general administrative support as needed during front desk coverage.

You’ll wow us by masterfully performing the following key duties and responsibilities:

Essential functions:

• Responsible for a variety of administrative tasks such as answering and directing calls, organizing mail, directing visitors, and providing office support.
• Cultivates a welcoming, neat, and organized office environment and assists with the operational needs of the office during scheduled coverage.
• Interfaces with clients and employees on a regular basis.
• Welcomes and checks in clients and visitors and follows established front desk and security procedures.
• Communicates with security and JFS staff regarding client and visitor arrivals, building access, and other front desk needs.
• Takes stock of office and program supplies, assists with restocking, and notifies the Administrative Assistant when supplies need to be ordered.
• Assists clients and colleagues whenever possible to maximize customer service.
• Accepts and processes client payments according to established procedures, as needed.
• Assists with receiving and processing intake paperwork, as needed.
• Completes assigned administrative tasks during periods between client arrivals and other front desk responsibilities.
• Participates in scheduled supervision, training, and internal communication.
• Other duties as assigned.

Work environment

Perform in-office duties in accordance with agency policies. This is an in-office position.

Physical demands

Must be able to meet routine office physical demands including climbing stairs, carrying up to 20-pound objects and possessing the dexterity and vision to operate office computers and equipment.

Our great benefits

• We’ll provide a FREE membership to the fitness and aquatics center, and offer you discounts on programs, including personal training.
• We are a learning organization! Our staff have regular opportunities for training and continuing education. Funds for continuing education available.
• We’ll provide you with the opportunity to make a difference in the Central Texas Jewish community every day.

Requirements

• knowledge, skills and abilities required to do this job.
• Computer literacy with Office 365 is a requirement for this position.
• Demonstrated success in effectively managing several tasks simultaneously.
• Must be willing to learn and work with multiple software programs, with training.
• Comfort working both independently and with a multi-disciplinary team.
• Excellent time management and written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to maintain confidentiality and appropriately handle sensitive client information

Required education and experience

High School diploma required. At least one year of experience working in an office setting.

Preferred education and experience

Associates or bachelor’s degree preferred.

Please note that successful candidates for this position may be subject to a background check as part of the hiring process. Will be used to assess eligibility for employment. Any discrepancies may result in the withdrawal of the job offer or termination of employment. All information will be handled confidentially and in accordance with applicable laws.