Asset360 Hospital Operations Manager — Growth & Excellence

Agiliti Health, Inc.; Worcester (MA); On-site; USD 68,000 - 109,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid Time Off

Tuition Reimbursement

Daily Pay program

Employee Discounts

Wellness programs

Job summary

Agiliti is seeking an Operations Manager to oversee the hospital-based Asset360 program at UMASS University Campus in Worcester, MA. You will lead on-site staff, coordinate with internal teams to drive revenue growth, and ensure compliance with healthcare protocols and privacy laws.

The role requires supervision experience, familiarity with medical equipment, and the ability to train staff while maintaining strict safety and quality standards.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• 5 years of supervision/management experience and customer excellence experience.
• Prior work experience in hospital setting preferred.
• Knowledge of the healthcare industry; an understanding of hospital medical equipment is preferred.
• Business and financial management expertise to assist with contract management and account margin maintenance.

Responsibilities

• Proactively manages on-site service program (i.e. Asset360) and provides leadership and direction to all on-site employees to ensure business objectives are achieved.
• Partners with internal teams on customer meetings to promote revenue growth, cost containment and expansion of services with customers.
• Demonstrates in-depth knowledge of medical. Conducts training for the company and customer staff on medical equipment.
• Manages equipment inventory and par levels consistent with contract terms, pricing and policies.
• Manages missing and lost equipment, accessories and software upgrades.
• Understands and performs audits and periodic internal reviews to ensure proper business management practices are followed.
• Complies with patient privacy laws in all matters.

Skills

Communication skills

Leadership

Presentation skills

Time management

Proactive

Customer focus

Flexible hours

Valid drivers license

Lift 75 pounds

MS Office

Education

Bachelor's degree preferred or equivalent work experience

Job description

Agiliti is seeking an Operations Manager to oversee the hospital-based Asset360 program at UMASS University Campus in Worcester, MA. You will lead on-site staff, coordinate with internal teams to drive revenue growth, and ensure compliance with healthcare protocols and privacy laws.

The role requires supervision experience, familiarity with medical equipment, and the ability to train staff while maintaining strict safety and quality standards.