Asset & Wealth Management - Data Mesh Enablement & Onboarding - Product Manager - Vice President

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 170,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Data Mesh Enablement & Onboarding Product Manager to own the operating model for onboarding, access, and certification across the Data Mesh ecosystem (including Galaxy).

You will be the go-to for onboarding guidance, entitlement approvals, and user support, ensuring scalable, governed data product usage. The ideal candidate has strong data acumen, stakeholder management skills, and a process-oriented mindset with experience operating through ServiceNow and

Qualifications

• 7 yrs of VP-level experience in product management, platform operations, data operations, or enablement roles.
• Strong data acumen and ability to translate stakeholder questions into actionable guidance.
• Experience running intake, triage, and workflow management using tools such as ServiceNow.
• Demonstrated ability to manage certification-based processes with multiple stakeholders.
• Strong operational rigor with clear documentation and metrics-driven improvement.
• Excellent communication skills to support end users and senior stakeholders.

Responsibilities

• Serve as the primary onboarding lead for Asset & Wealth Management Data Mesh/Galaxy, guiding steps, prerequisites, and timelines.
• Own intake and triage for data inquiries, manage ServiceNow tickets related to data questions and access requests.
• Coordinate the bi-annual Sandbox Certification process, plan the cycle, track completions, minimize exceptions.
• Approve the SmartApproval queue for SID/FID onboarding ensuring governance compliance.
• Govern BGO roles in WEAVE, including certification workflows and use-case validation.
• Provide high-confidence Q&A on data availability, usage guidance, and blocking resolutions.
• Drive operational maturity by standardizing playbooks, SLAs, self-service paths, and leadership metrics.
• Partner with control, governance, and platform teams to stay audit-ready.

Skills

Data product knowledge

Stakeholder management

ServiceNow

Workflow management

Certification processes

Operational rigor

Communication

Tools

ServiceNow

Job description

Be the front-line owner of how Asset & Wealth Management teams onboard, get access, and certify use of governed data products across the Asset & Wealth Management Data Mesh ecosystem (including Galaxy)-building a scalable, control-ready operating model in ServiceNow.

As a Data Mesh Enablement & Onboarding Product Manager within Asset & Wealth Management Data organization, you will own and run the operating model for onboarding, access, and certification across the Asset & Wealth Management Data Mesh ecosystem (including Galaxy). You will be the front-line "go-to" for onboarding guidance, entitlement approvals, and user support-ensuring controlled, repeatable, and scalable processes that enable teams to discover, request, and use governed data products effectively. The ideal candidate has strong data acumen, excellent stakeholder management skills, and a process-oriented mindset with experience operating through ServiceNow and certification-based controls.

Job Responsibilities

• Serve as the primary onboarding leadfor Asset & Wealth Management Data Mesh / Galaxy, providing clear guidance on onboarding steps, prerequisites, and expected timelines
• Own the intake and triage process for data inquiries, managing and delegating ServiceNowtickets related to data questions, access requests, and onboarding support
• Facilitate the bi-annual Sandbox Certification process, including planning the cycle, coordinating stakeholders, tracking completions, and ensuring exceptions are minimized and documented
• Approve the SmartApproval queuefor SID/FID onboarding, ensuring requests meet governance and entitlement requirements prior to activation
• Review and govern BGO roles managed in WEAVE, including certification workflows and maintaining/validating associated use cases for onboarded FIDs
• Provide high-confidence Q&A supportto stakeholders on what data is available on the Asset & Wealth Management Data Mesh, how it should be used, and how to resolve common onboarding/access blockers
• Drive operational maturityby standardizing playbooks, defining SLAs, improving self-service pathways, and developing recurring metrics and reporting for leadership
• Partner with control, governance, and platform stakeholdersto ensure onboarding and certification processes remain audit-ready and aligned with firm standards

Required qualifications, capabilities, and skills

• 7 yrs of Vice President level experience in product management, platform operations, data operations, or enablement roles (or equivalent scope/ownership)
• Strongdata acumen: ability to understand data products, lineage/definitions at a practical level, and translate stakeholder questions into actionable guidance
• Experience runningintake, triage, and workflow managementusing tools such asServiceNow(or comparable enterprise workflow tooling)
• Demonstrated ability to managecertification-based processes(e.g., periodic access reviews, controls attestations, environment certification) with multiple stakeholders
• Strong operational rigor: clear documentation, repeatable processes, exception handling, and metrics-driven improvement
• Excellent communication skills- able to support end users, influence partner teams, and represent the process with senior stakeholders

Preferred qualifications, capabilities, and skills

• Familiarity with data mesh concepts and operating models (domain-owned data products, governed access, enablement patterns)
• Experience with entitlement/access approval queues and role-based access governance
• Experience working in Asset & Wealth Management data, analytics, or platform enablement contexts
• Comfort working across multiple internal systems (e.g., onboarding tooling, certification workflows, entitlement platforms) and translating them into an end-to-end user experience