Asset Protection Training Lead

Insight Global; Blue Ash (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Insight Global is seeking a Training Manager to support an Asset Protection Center of Excellence for a major grocery client in the Cincinnati area. You will develop, deliver, and improve training and coaching for three teams: customer claims & video review, internal fraud analytics, and alarm monitoring.

You will lead new-hire training, ongoing education, refresher training, and targeted coaching, partnering with operational leaders and SMEs to identify learning needs and ensure training stays

Qualifications

• 2-4 years in training, coaching, learning & development, or operational enablement.
• Experience delivering training programs for new and existing team members.
• Translate complex processes into clear, engaging training content.
• Experience in Asset Protection, security, or retail operations environments.

Responsibilities

• Lead new-hire training and ongoing education.
• Develop and deliver coaching initiatives to improve performance.
• Partner with operational leaders and SMEs to identify learning needs and gaps.
• Align training with program requirements and evolving processes.

Skills

Training program design

Coaching and feedback

Content creation

Performance analytics

Job description

Insight Global is seeking a Training Manager to support an Asset Protection Center of Excellence for a major grocery client in the Cincinnati area. You will develop, deliver, and improve training and coaching for three teams: customer claims & video review, internal fraud analytics, and alarm monitoring.

You will lead new-hire training, ongoing education, refresher training, and targeted coaching, partnering with operational leaders and SMEs to identify learning needs and ensure training stays