Asset Protection Technology Specialist

The Michael's Companies; Irving (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Michael's Companies in Irving, TX is seeking an Asset Protection Technology Specialist to develop and manage loss control and physical security programs across stores and distribution centers.

You will collaborate with Asset Protection field staff, District Managers, vendors, and management to achieve goals, owning alarm systems, CCTV, EAS, access control, and merchandise protection and delivering analytics and KPIs to leadership.

Qualifications

• 3+ years in Loss Prevention, Asset Protection or related field.
• Familiarity with intrusion detection, access control, EAS and CCTV systems.
• Experience coordinating with vendors and store teams.

Responsibilities

• Manage and partner with Asset Protection Alarm vendor and liaise to resolve issues with legal compliance.
• Lead new store installations, CCTV projects, EAS installations, and fire alarm projects with cross-functional teams.
• Oversee security guard vendors to ensure adequate service for all stores and respond to emergencies.
• Analyze shrink trends and provide reporting and KPIs to stakeholders.
• Coordinate with Investigations and Legal for video access and system needs.
• Maintain Asset Protection email box and communicate updates to stores and partners.

Skills

Loss Prevention

Asset Protection

Project Management

Problem Solving

Communication

Adaptability

Team Collaboration

Education

Bachelor’s Degree in Criminal Justice or related field

Tools

MS Office Professional Suite

Excel

Job description

Support Center - IrvingThe Asset Protection Technology Specialist will develop and manage loss control and physical security programs for the field to include stores and distribution centers. This position will work closely with the Asset Protection field staff, District Managers, vendors, and management teams in all divisions to achieve agreed upon goals and objectives. You will own Loss Prevention programs as it relates to alarm systems, store key systems, Closed Circuit Television (CCTV), Electronic Article Surveillance (EAS) and merchandise protection.**Major Activities****Asset Protection Operation:*** Manage and partner with Asset Protection Alarm vendor and liaison to make critical business decisions and solve complex problems to ensure that issues are resolved completely, timely and are in full compliance to legal requirements so that stores can stay open.* Lead the completion of new store installations, special projects, and timely resolution of service calls with the partnership of Asset Protection closed circuit television vendor (CCTV). Provide updates to the field team to include Asset Protection, District Manager and Store Teams.* Manage the Asset Protection Security Guard vendors to ensure adequate service for all stores with Security and respond quickly and make decisions with little guidance in emergency situations.* Work closely with Asset Protection Manager to find innovative solutions to solve complex problems related to shrink and physical security.* Own the Asset Protection email box and communicate to stores and business partners including detailed follow-up on all outstanding issues.* Partner with key stakeholders to identify trends with shrink related to physical security protection. Provide analytical insight, through reporting and key performance indicators.* Work with Investigations and Legal to support needs for video and access to systems.* Own the Asset Protection alarm permit program to ensure legal compliance for all stores.**Project Management:*** Manage CCTV projects, including problem solving, course correcting, and decision making to ensure projects are effective, on time, and on budget.* Manage EAS installation projects, including problem solving and decision making by working with Facilities to ensure installations are completed correctly, on time, on budget, and meet legal requirements and specifications.* Manage Fire Alarm installation projects, solving for complex issues that involve cross-functional partners and local fire authorities.* Manage EAS source tagging initiatives by working with Merchants, Vendors, and Suppliers to achieve a global merchandise protection solution.* Manage Merchandise Protection vendors and support stores with ensuring they have adequate supplies.* Manage merchandise protection initiatives and work closely with key stakeholders to ensure product in stores is protected, and source solutions for new products.**Misc. Duties:*** Maintain store files and set up new store files.* Order Asset Protection office supplies for the department.* Other duties as assigned.**Minimum Education*** Bachelor’s Degree in Criminal Justice or related field preferred* Relevant experience can be substituted for this requirementMinimum Special Certifications or Technical Skills* Proficient with MS Office Professional Suite, including intermediate knowledge of ExcelMinimum Type of Experience the Job Requires* 3+ years in Loss Prevention, Asset Protection or related field* Familiarity with security equipment such as intrusion detection devices, access control systems, EAS and CCTV**Other*** Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced ambiguous environment while prioritizing and managing multiple responsibilities* Strong project manager and effective problem-solver* Available to address emergency requests for repair & maintenance and guard service requests nights and weekends* Strong Communication and interpersonal skills* Adaptive and collaborative skills* Ability to complete projects with pre-defined deadlines**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**