Asset Protection Lead - Full Time - Independence Mall

belk; Wilmington (DE); On-site; USD 40,000 - 60,000; Full time

Job summary

Belk is seeking a non-exempt Store Asset Protection Lead to assist the Store Manager and Asset Protection Manager with the store's AP and shortage control programs. You will conduct investigations, train associates, and collaborate on shortage resolutions to meet location goals.

Responsibilities include enforcing AP directives, reducing theft, reporting incidents, and maintaining security systems, with supervision from AP leadership and store management.

Qualifications

• High School Diploma or GED required.
• 1+ years of retail, security and/or military experience.
• Ability to operate a computer.

Responsibilities

• Protect the profitability of the company and support shrink control programs.
• Investigate incidents and report outcomes to AP leadership.
• Partner with Store Manager on shortage-related resolutions.
• Train store associates on AP procedures and safety.
• Maintain positive relations with law enforcement.
• Manage security systems operability and escalation.

Skills

Confidentiality

Decision making

Interpersonal skills

Court appearances

Travel with approval

Problem solving

English proficiency

Strong work ethic

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Job description

The non - exempt Store Asset Protection Lead is responsible for assisting the Store Manager and/or Store Asset Protection Manager with the Asset Protection and shortage control programs in their assigned store to meet or exceed the shortage goals for their assigned location.

This individual will conduct investigations, provide training of store associates, and will partner with the Store Manager and/or Store Asset Protection Manager on resolution to shortage related issues.

Essential Functions

List 5 -10 tasks that make up the essential functions required to perform this job

Job Functions

• Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion.
• Drive compliance of company shortage and safety programs and directives by partnering with Store Manager and/or Store Asset Protection Manager. (I.E. Action Plans, RFID)
• Develop understanding of profitability to support the Store Manager with direct controllable expense.
• Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty.
• Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership.
• Ensure the Store Manager is aware of data security and safety related issues in the store.
• Maintains positive relationships between the store and law enforcement personnel.
• Manage the effective utilization and report any operability issues of all security systems.
• Complete special projects and other duties as assigned with a teamwork and collaborative approach.

Education and Experience Requirements

• High School Diploma or GED equivalent.
• Ability to operate a computer.
• Ability to work with minimal supervision.
• 1 or more years of retail, security and/or military experience.

Preferred Education and Experience

• 1+ years of Asset Protection experience.
• Experience with exception based reporting and other analytical tools.
• Proficiency with Word, Excel, and Outlook.
• Industry certifications such as the LPC or LPQ is a plus but not required.

Knowledge and Skills

• Ability to maintain confidentiality and use discretion.
• Ability to make critical decisions in high pressure situations.
• Strong work ethic and ability to produce high quality work under deadline pressures.
• Ability to solve problems with consideration to their store.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, adjust to new developments, and complete tasks is required.
• Demonstrates strong interpersonal skills.
• Demonstrated ability to make regular court appearances on the company's behalf.
• Ability to travel with Regional Asset Protection Manager approval.

Physical Requirements

• Ability to operate standard phone, computer, calculator and other business machines.
• Ability to sit, walk, or stand, for brief to extended periods of time.
• Ability to travel to court or other locations with Regional Asset Protection Manager approval.
• Ability to perform some lifting (25-50 lbs.)
• Ability to climb ladders, scaffolds and work at heights.
• Ability to operate photographic and video equipment.

Reporting Relationships

Supervisor: Store Manager or Store Asset Protection Manager

Supervises: None