Asset Protection Supervisor — Security & Audits Lead

American Eagle Outfitters Inc.; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

American Eagle Outfitters Inc. in New York is seeking a Supervisor – Commercial Asset Protection to oversee security operations, training, safety and investigations at the store level.

The role requires 2+ years retail asset protection experience, strong communication skills, and the ability to work independently. This position focuses on enforcing policies, managing multiple floors, audits, investigations, and liaison with authorities.

Qualifications

• Degree preferred (Criminal Justice, Business Management, etc.), but not required.
• AEO Inc. Brand Ambassador or above with minimum 2 years retail or comparable experience.
• Audit results above company average and shrinkage results consistently below company average.
• Average computer skills; technical training a plus, but not required.
• Excellent verbal and written communication skills.
• Self-starter with excellent organizational skills; ability to follow through to completion with minimal supervision.
• Strong problem solving skills.

Responsibilities

• Enforce company Policy and Procedures.
• Oversee security operations to include security management of multiple selling floors, stockrooms and other public areas of assigned location(s).
• Perform internal store audits.
• Train store management and associates in Asset Protection policy and procedures.
• Monitor store cash through Sales Audit reports and follow up significant discrepancies.
• Perform internal and external theft investigations.
• Conduct Asset Protection seminars, workshops and impromptu training classes.
• Monitor POS exception reports and follow up significant exceptions.
• Supervise selected store physical inventories to include Inventory Response Operations Center (I.R.O.C.).
• Liaison with local authorities and emergency management services.
• Maintain location Emergency Management Plan and Business Impact Analysis.
• Monitor and maintain all Asset Protection systems (CCTV, EAS, Burglar Alarm).

Skills

Verbal communication

Written communication

Organizational skills

Problem solving

Self-starter

Brand ambassador (AEO)

Education

Criminal Justice

Business Management

Job description

American Eagle Outfitters Inc. in New York is seeking a Supervisor – Commercial Asset Protection to oversee security operations, training, safety and investigations at the store level.

The role requires 2+ years retail asset protection experience, strong communication skills, and the ability to work independently. This position focuses on enforcing policies, managing multiple floors, audits, investigations, and liaison with authorities.