Asset Protection Specialist - NYC Retail

Mattel; New York (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Mattel, the parent company behind American Girl, is seeking a proactive Asset Protection Associate for the New York City American Girl retail store. You will help maintain a safe shopping environment and safeguard company assets while delivering professional service.

Ideal candidates have 1–2 years in loss prevention or security, possess a New York security license, and are comfortable working evenings, weekends, and holidays.

Qualifications

• 1-2 years in loss prevention, law enforcement, criminal justice, military or security.
• New York security license required.
• Proficiency with Word, Excel and Outlook preferred.
• Experience working with diverse customers, including children, is a plus.

Responsibilities

• Maintain safety for customers and store employees and manage customer flow.
• Deliver external and internal customer service in a positive, professional manner and de-escalate escalated situations.
• Prevent loss of assets through surveillance, bag checks, and policy enforcement, with knowledge of retail law.

Skills

Loss prevention

Customer service

Security awareness

Tools

Microsoft Word

Excel

Outlook

Job description

Mattel, the parent company behind American Girl, is seeking a proactive Asset Protection Associate for the New York City American Girl retail store. You will help maintain a safe shopping environment and safeguard company assets while delivering professional service.

Ideal candidates have 1–2 years in loss prevention or security, possess a New York security license, and are comfortable working evenings, weekends, and holidays.