American Girl NYC - Asset Protection Associate (permanent/part time under)

Mattel, Inc.; New York (NY); On-site; USD 26,174 - 27,552; Part time

Job summary

American Girl New York City retail store is seeking a dynamic individual as a Seasonal Part-Time Asset Protection Associate, responsible for maintaining a safe environment and safeguarding company assets. The role requires multitasking, strong communication, and a professional demeanor.

Candidates should have 1–2 years in loss prevention or security, plus a valid NYS security license. Mattel’s American Girl brand offers an engaging environment with evenings, weekends, and holiday shifts at an

Qualifications

• 1–2 years of loss prevention, law enforcement, criminal justice, military or security experience preferred.
• State specific license required (NYS).
• Working knowledge of Word, Excel and Outlook preferred.
• Ability to work with a diverse customer base including children.

Responsibilities

• Maintain a safe environment for customers and store employees by monitoring safety concerns and directing traffic.
• Provide external and internal customer service in a positive, professional manner and diffuse escalated situations.
• Prevent loss of company assets through surveillance, employee package checks and trash checks; know civil and criminal laws for retail security.
• Serve as a safety mentor for store employees; lead by example.

Skills

Loss prevention

Security experience

Communication skills

Customer service

Team player

Education

State license (NY)

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team

The Part-Time Under Asset Protection Associate position is part of the American Girl New York City retail store team. A valid NYS security license is required.

The Opportunity

The American Girl New York City retail store is looking for a dynamic individual as a Seasonal Part-Time Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

What Your Impact Will Be

• Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees; lead by example.

What We’re Looking For

• One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
• State specific license, is required.
• Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
• Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
• Must be available to work evening, weekend, and holiday shifts.

The hourly rate for this position is between $19.00 - $20.00.*

• Hourly rate is based on a candidate’s education, skills and experience.

What It’s Like To Work Here

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors

• We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ MAT, www.mattel.com ), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .

Mattel is an Affir­ma­tive Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.