Asset Protection Specialist & Guest Experience Guardian

Nordstrom; Gainesville (FL); On-site; USD 22,000 - 32,000; Full time

Job summary

Nordstrom is seeking an Asset Protection Security Ambassador to help prevent loss of inventory by engaging with customers and coworkers across the store. You will maintain a visible floor presence in Nordstrom’s security uniform and participate in training and deterrence activities.

You will perform monitoring, respond to emergencies, and assist with audits to reduce shrinkage. A calm, professional demeanor and strong ownership of responsibilities are essential for success in this role.

Qualifications

• Valid security license is required where applicable
• Meet local licensing requirements
• Able to maintain a visible floor presence as a deterrent
• Remain calm handling safety issues and potential aggression

Responsibilities

• Greet and engage customers in a timely, professional and personable manner
• Maintain visible presence by wearing Nordstrom security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality

Skills

Active floor presence

Calm under pressure

Accountability

Initiative

Ownership

Flexible schedule

Education

Security license (where required)

Job description

Nordstrom is seeking an Asset Protection Security Ambassador to help prevent loss of inventory by engaging with customers and coworkers across the store. You will maintain a visible floor presence in Nordstrom’s security uniform and participate in training and deterrence activities.

You will perform monitoring, respond to emergencies, and assist with audits to reduce shrinkage. A calm, professional demeanor and strong ownership of responsibilities are essential for success in this role.