Asset Protection & Customer Experience Ambassador

Nordstrom Inc; New York (NY); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. in New York City seeks an Asset Protection Security Ambassador to help prevent inventory loss by engaging customers and coworkers while maintaining a professional demeanor. You will wear Nordstrom-provided security officer style uniform, perform monitoring, respond to emergencies, and train teammates to reduce shrink.

The role emphasizes confidentiality and a visible floor presence. The position offers competitive hourly pay and benefits, including 401k, health coverage, PTO, and

Qualifications

• Valid security license required in specified locations.
• Ability to maintain a visible floor presence.
• Calm demeanor handling safety issues and suspects.
• Accountability and initiative with ownership.
• Meet local licensing requirements.
• Flexible schedule based on business needs.

Responsibilities

• Greet and engage customers professionally and promptly.
• Maintain a visible security presence in-store.
• Monitor and surveil activity to deter loss.
• Assess and respond to emergency situations.
• Reduce loss through audits, training, and education.
• Maintain strict confidentiality.

Skills

Customer engagement

Security awareness

Emergency response

Confidentiality

Job description

Nordstrom Inc. in New York City seeks an Asset Protection Security Ambassador to help prevent inventory loss by engaging customers and coworkers while maintaining a professional demeanor. You will wear Nordstrom-provided security officer style uniform, perform monitoring, respond to emergencies, and train teammates to reduce shrink.

The role emphasizes confidentiality and a visible floor presence. The position offers competitive hourly pay and benefits, including 401k, health coverage, PTO, and