Loss Prevention & Customer Protection Specialist

Nordstrom, Inc.; Culver City (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Merchandise discount

EAP resources

Job summary

Nordstrom, Inc. is seeking an Asset Protection Security Ambassador who will maintain a visible store presence, engage with customers professionally, and support loss prevention through audits and training. You will respond quickly to needs and help manage emergencies with discretion.

The role emphasizes professionalism, security awareness, and adherence to local licensing requirements while supporting a positive shopping environment and policy compliance across shifts.

Qualifications

• A valid security license required for some locations (see postings).
• Maintain a visible floor presence as a deterrent.
• Stay composed when addressing safety issues and suspects.

Responsibilities

• Greet and engage customers professionally and respond to needs.
• Maintain a security officer style uniform and visible presence.
• Perform monitoring and surveillance activities.
• Assess and assist in emergency situations.
• Reduce inventory loss through audits, training and education.
• Maintain confidentiality.

Skills

Visible presence

Calm under pressure

Customer engagement

Accountability

Flexibility

Job description

Nordstrom, Inc. is seeking an Asset Protection Security Ambassador who will maintain a visible store presence, engage with customers professionally, and support loss prevention through audits and training. You will respond quickly to needs and help manage emergencies with discretion.

The role emphasizes professionalism, security awareness, and adherence to local licensing requirements while supporting a positive shopping environment and policy compliance across shifts.