Retail Security Ambassador - Protect Inventory & Engage Guests

Nordstrom, Inc.; Washington (District of Columbia); Hybrid; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking an Asset Protection Security Ambassador to help prevent inventory loss by engaging customers and colleagues with a professional, courteous demeanor.

This role emphasizes staying visible on the floor and responding to safety concerns promptly. The successful candidate will hold a valid security license and maintain an active floor presence, wearing the Nordstrom-provided uniform, and will participate in audits, training, and education to reduce shrink while upholding

Qualifications

• Valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
• The ability to maintain an active, visible floor presence as a deterrent.
• A calm head when dealing with safety issues and suspects.
• Accountability, initiative and ownership.

Responsibilities

• Greet and engage customers in a timely, professional manner and respond to needs.
• Maintain visible security presence by wearing Nordstrom security officer style uniform.
• Perform monitoring and surveillance activities.
• Assess and assist in emergency situations.
• Reduce and control loss of inventory through audits, training, and education.
• Maintain a high level of confidentiality.

Skills

Visible floor presence

Customer engagement

Calm under pressure

Accountability

Flexibility

Job description

Nordstrom, Inc. is seeking an Asset Protection Security Ambassador to help prevent inventory loss by engaging customers and colleagues with a professional, courteous demeanor.

This role emphasizes staying visible on the floor and responding to safety concerns promptly. The successful candidate will hold a valid security license and maintain an active floor presence, wearing the Nordstrom-provided uniform, and will participate in audits, training, and education to reduce shrink while upholding