Asset Protection & Safety Lead – Retail

Sephora; Birmingham (AL); On-site; USD 29,000 - 34,000; Full time

Job summary

Sephora in Birmingham, AL is seeking an Asset Protection Partner to safeguard assets and foster a safe, inclusive environment for clients and employees. You will work with store leaders to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

The role emphasizes de-escalation skills, strong communication, and collaboration across teams, with 30–40 hours/week full-time scheduling, including peak nights and weekends.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness.
• Lead/join meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence.
• Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
• Partner with leadership.
• Collaborate with managers to align shrink reduction and safety initiatives.
• Monitor & investigate using CCTV and reporting tools to identify and investigate losses.
• Incident response: de-escalate situations professionally, prioritizing safety and client experience.
• Execute audits and reporting; complete audits and prepare reports for asset protection efforts.
• Adhere to all asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Testify in court on behalf of the company if required.

Skills

Asset protection

Loss prevention

Conflict de-escalation

Communication

Attention to detail

Tools

CCTV

Job description

Sephora in Birmingham, AL is seeking an Asset Protection Partner to safeguard assets and foster a safe, inclusive environment for clients and employees. You will work with store leaders to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

The role emphasizes de-escalation skills, strong communication, and collaboration across teams, with 30–40 hours/week full-time scheduling, including peak nights and weekends.