Asset Protection Lead - Retail Safety

sephora.com; Grapevine (TX); On-site; USD 65,904,384 - 77,710,416; Full time

Benefits offered by this job

Hourly pay range

Healthcare benefits

Equal opportunity employer

Job summary

Sephora is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism and care.

You will spend most of your time on the selling floor, lead meetings and training, and collaborate with leadership to align shrink reduction with safety initiatives.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness: Lead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presence: Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadership: Collaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigate: Use CCTV and reporting tools to identify and investigate losses
• Incident response: De-escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting: Complete audits and prepare reports for asset protection efforts
• Compliance: Adhere to all asset protection policies and licensing requirements
• Support multiple locations: As needed
• Represent Sephora: Testify in court on behalf of the company if required

Skills

Asset protection

Loss prevention

Retail operations

Customer service

CCTV systems

Conflict de-escalation

Communication skills

Tools

CCTV reporting tools

Job description

Sephora is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism and care.

You will spend most of your time on the selling floor, lead meetings and training, and collaborate with leadership to align shrink reduction with safety initiatives.