Asset Protection & Safety Coordinator

Nordstrom, Inc.; Jacksonville (FL); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking an Asset Protection Coordinator in the Jacksonville area to help maintain a safe environment for customers and assets. You will support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence.

You will monitor CCTV, assist investigations, and help train store teams on asset prevention, coordinating with management and local law enforcement as needed.

Qualifications

• 1+ year of retail or asset protection experience.
• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
• Strong organizational and time management skills.
• A calm and professional approach to handling safety related situations.
• Strong accountability, initiative, and confidentiality.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule based on business needs.
• Knowledge of CCTV systems and basic computer skills (preferred).
• Comfortable using surveillance, reporting, and monitoring technologies.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data, conducting package checks, and responding to alarms in our Employee Service Area.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink reduction strategies using RFID and other reporting tools.
• Complete accurate and timely incident, investigation, and security metric reports.
• Assist in training store teams on asset prevention, partner with management on action plans, and connect with local law enforcement.

Skills

Retail security

Surveillance

Investigations

RFID

CCTV systems

Customer service

Communication

Tools

Cash handling

Basic computer skills

Job description

Nordstrom, Inc. is seeking an Asset Protection Coordinator in the Jacksonville area to help maintain a safe environment for customers and assets. You will support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence.

You will monitor CCTV, assist investigations, and help train store teams on asset prevention, coordinating with management and local law enforcement as needed.