Asset Protection Manager: Lead Security & Shrink Reduction

Nordstrom Inc; Pinole (CA); On-site; USD 70,000 - 113,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement Plan

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

Employee Assistance Program

Job summary

Nordstrom Inc. is seeking an Asset Protection Manager to lead store AP teams, oversee budgeting, and drive shrink reduction while ensuring safety for employees and customers.

The role collaborates with Store Manager, HR, and Inventory teams to minimize loss and maximize profitability. Responsibilities include developing security strategies, educating staff on emergency preparedness, and owning building safety.

Qualifications

• Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience.
• Strong written communication skills.
• Strong decision making and problem-solving skills in high-stress situations.
• Ability to develop and maintain productive relationships with other employees and leaders.
• Ability to communicate clearly and professionally with co-workers and customers.
• Strong organizational, delegation and follow-through skills.
• Ability to manage competing priorities in a fast-paced environment.
• Computer proficiency, including use of monitoring and surveillance technologies.

Responsibilities

• Lead by example and execute the organizational strategy set by the AP Division.
• Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, being the leader in shrink impacting subjects.
• Act as Owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.
• Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.
• Results driven leader through leveraging data to identify trends to mitigate internal and external theft.
• Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty.
• Strong People Leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls.
• Be Data Driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability.

Skills

Asset protection

Investigations

Security procedures

Leadership

Tools

Case Management Software

Exception Based Reporting

Job description

Nordstrom Inc. is seeking an Asset Protection Manager to lead store AP teams, oversee budgeting, and drive shrink reduction while ensuring safety for employees and customers.

The role collaborates with Store Manager, HR, and Inventory teams to minimize loss and maximize profitability. Responsibilities include developing security strategies, educating staff on emergency preparedness, and owning building safety.