Asset Protection Lead: Shortage Control

Burlington; North Charleston (SC); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) plan

Descrizione del lavoro

Burlington Stores, Inc. is hiring a Shortage Control Lead in North Charleston, SC. You will help deter theft, train associates, and partner with store leadership to improve shortage awareness and safety across the store.

Role requires engaging with customers and coworkers, enforcing loss-prevention programs, and supporting inventory and security initiatives while maintaining excellent customer service and adherence to company policies.

Competenze

• Provide an effective deterrent to dishonest behaviors through confident leadership and presence.
• Engage with customers and associates with energy and respect while upholding safety and loss-prevention standards.
• Promote shortage reduction programs and assist in training of associates.

Mansioni

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
• Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
• Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
• Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
• Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
• Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
• Role-model behaviors that demonstrate that safety is a top priority
• Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity

Conoscenze

Command presence

Customer service

Store security

Communication

Descrizione del lavoro

Burlington Stores, Inc. is hiring a Shortage Control Lead in North Charleston, SC. You will help deter theft, train associates, and partner with store leadership to improve shortage awareness and safety across the store.

Role requires engaging with customers and coworkers, enforcing loss-prevention programs, and supporting inventory and security initiatives while maintaining excellent customer service and adherence to company policies.