Asset Protection - Coordinator - Mall of America

Nordstrom; BLOOMINGTON (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

A day-in-the-life includes monitoring CCTV, supporting investigations, enforcing procedures, executing RFID-based shrink strategies, and producing incident reports. The role also involves training store teams and coordinating with management and law enforcement to improve store safety.

Qualifications

• 1+ year of retail or asset protection experience.
• Strong organizational and time management skills.
• A calm and professional approach to handling safety related situations.
• Strong accountability, initiative, and confidentiality.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data, conducting package checks, and responding to alarms.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink reduction strategies using RFID and other reporting tools.
• Complete accurate and timely incident, investigation, and security metric reports.
• Assist in training store teams on asset prevention, partner with management on action plans, and connect with local law enforcement.

Skills

Asset protection exp

Organizational skills

Time management

Calm under pressure

Verbal and written communication

Job description

Job Description

The Asset Protection Coordinator helps maintain a safe, secure environment for our people, customers, and assets. In this role, you’ll support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence.

Job Description

The Asset Protection Coordinator helps maintain a safe, secure environment for our people, customers, and assets. In this role, you’ll support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence.

You’ll partner closely with the Asset Protection Manager, store leadership teams, and local law enforcement agencies. Collaboration across Store Operations and Asset Protection functions will be critical to success.

A day in the life…

• Monitor CCTV and conduct surveillance to identify suspicious activity
• Support investigations by gathering data, conducting package checks, and responding to alarms in our Employee Service Area
• Enforce safety and security procedures to promote a safe store environment
• Execute shrink reduction strategies using RFID and other reporting tools
• Complete accurate and timely incident, investigation, and security metric reports
• Assist in training store teams on asset prevention, partner with management on action plans, and connect with local law enforcement

You own this if you have…

• 1+ year of retail or asset protection experience
• Strong organizational and time management skills
• A calm and professional approach to handling safety related situations
• Strong accountability, initiative, and confidentiality
• Excellent verbal and written communication skills