Asset Protection Supervisor - Old Orchard

brobstongroup.com - Jobboard; Skokie (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for an Asset Protection Supervisor to oversee loss prevention operations on the sales floor and back of house. This role requires leading a small team, conducting investigations, and partnering with store leadership to implement prevention strategies.

The ideal candidate should have over 3 years of experience in loss prevention or retail operations, with strong investigative and communication skills. Flexible availability is necessary.

Qualifications

• 3+ years of experience in loss prevention, security, or retail operations.
• Prior supervisory or lead experience in a retail environment.
• Strong investigative, observational, and communication skills.

Responsibilities

• Supervise and coach asset protection associates.
• Monitor store activity and conduct investigations.
• Perform safety and security patrols and audits.

Skills

Investigative skills

Observational skills

Communication skills

Job description

Summary

The Asset Protection Supervisor oversees loss prevention operations on the sales floor and back of house, supporting a safe shopping and working environment. This role leads a small team, conducts investigations into inventory shrink and incidents, and partners with store leadership to implement prevention strategies. The supervisor ensures compliance with safety and asset protection policies and responds to critical incidents.

Responsibilities

• Supervise and coach asset protection associates to ensure proper coverage and performance.
• Monitor store activity, conduct investigations of theft, fraud, and safety incidents, and document findings.
• Perform safety and security patrols, audits, and entrance/exit monitoring as required.
• Collaborate with store leadership and local law enforcement when necessary.
• Maintain accurate reports, logs, and evidence handling procedures.

Requirements

• 3+ years of experience in loss prevention, security, or retail operations.
• Prior supervisory or lead experience in a retail environment.
• Strong investigative, observational, and communication skills.
• Ability to handle sensitive incidents professionally and maintain confidentiality.
• Flexible availability, including nights, weekends, and holidays.