Asset Protection - Coordinator - Natick Mall

brobstongroup.com - Jobboard; Natick (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Asset Protection Coordinator at the Natick Mall store. This role focuses on maintaining a safe environment for employees and customers by overseeing surveillance, conducting investigations, and enforcing security protocols.

The ideal candidate will have at least 1 year of retail or asset protection experience and strong organizational skills. Responsibilities include monitoring CCTV, supporting investigations, and training store teams. Flexibility in scheduling is required for this position.

Qualifications

• 1+ year of retail or asset protection experience.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor CCTV and conduct surveillance.
• Support investigations and gather data.
• Enforce safety and security procedures.

Skills

Retail or asset protection experience

Organizational skills

Communication skills

Knowledge of CCTV systems

Job description

Summary

The Asset Protection Coordinator helps maintain a safe, secure environment for employees, customers, and merchandise at the Natick Mall store. This role monitors surveillance, supports investigations, enforces security procedures, and partners with store leadership to reduce shrink and promote operational excellence.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity
• Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area
• Enforce safety and security procedures to maintain a safe store environment
• Execute shrink‑reduction strategies using RFID and reporting tools
• Complete accurate incident, investigation, and security metric reports
• Assist in training store teams on asset prevention and coordinate with management and local law enforcement

Requirements

• 1+ year of retail or asset protection experience
• Strong organizational and time-management skills
• Calm, professional approach with strong accountability, initiative, and confidentiality
• Excellent verbal and written communication skills
• Ability to work a flexible schedule based on business needs
• Knowledge of CCTV systems and basic computer skills (preferred)
• Ability to stand or walk for extended periods and lift/pull/push items as needed