Asset Manager – Real Estate Loan Servicing (Hybrid)

National Cooperative Bank; Arlington (OH); Hybrid; USD 50,000 - 70,000; Full time

Job summary

National Cooperative Bank is looking for a Loan Servicing Liaison to support real estate accounts with a focus on commercial loans. The role includes managing loan packages, addressing customer inquiries, and ensuring compliance with lender terms.

Ideal candidates will have a college degree and 3+ years of experience in loan administration, alongside excellent communication and analytical skills. The position offers a hybrid work environment, requiring onsite presence two days a week in Arlington, OH.

Qualifications

• 3+ years’ experience in loan administration servicing commercial/multifamily loans.
• Proficiency in Microsoft Word, Excel, and loan servicing systems.
• Ability to assist customers over the phone with ease.

Responsibilities

• Track and review loan packages and maintain organized borrower files.
• Address customer inquiries, resolving payment and loan issues.
• Monitor loan activity to ensure compliance with lender terms.

Skills

Organizational skills

Analytical skills

Communication skills

Customer service

Detail-oriented

Independence

Microsoft Word

Microsoft Excel

McCracken loan servicing system

Education

College degree preferred

Job description

National Cooperative Bank is looking for a Loan Servicing Liaison to support real estate accounts with a focus on commercial loans. The role includes managing loan packages, addressing customer inquiries, and ensuring compliance with lender terms.

Ideal candidates will have a college degree and 3+ years of experience in loan administration, alongside excellent communication and analytical skills. The position offers a hybrid work environment, requiring onsite presence two days a week in Arlington, OH.